Teryn Ransom
Pilot Point,TX
Summary
Detail-oriented professional with strong document and calendar management skills. Committed to enhancing workflow efficiency and delivering exceptional customer service.
Overview
14
14
years of professional experience
Work History
Assistant to the Office Manager
Kessler Cleaning Services
Gainesville, TX
01.2024 - Current
- Assisted in coordinating office operations to enhance workflow efficiency.
- Managed scheduling and appointment logistics for office manager and staff.
- Supported inventory management by tracking supplies and placing orders as needed.
- Maintained organized filing systems to streamline document retrieval processes.
- Managed office communications through email organization and efficient distribution of information to appropriate parties.
- Provided administrative support in preparing meeting materials and agendas.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Established administrative work procedures to track staff's daily tasks.
Senior Caregiver
Sweet Senior Homecare
Riverside, CA
01.2023 - 01.2024
- Provided compassionate personal care, assisting with daily living activities and enhancing resident comfort.
- Developed individualized care plans in collaboration with healthcare professionals to meet specific client needs.
- Monitored health conditions, reporting changes to medical staff and ensuring timely interventions.
- Maintained a safe and clean environment, adhering to safety protocols and infection control standards.
- Offered companionship and kindness to elderly patients.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
Account Executive
Serve First Solutions
Los Alamitos, CA
10.2016 - 03.2018
- Developed and maintained strong client relationships to ensure satisfaction and retention.
- Coordinated sales strategies to drive revenue growth and client acquisition.
- Analyzed market trends to identify opportunities for business expansion and competitive positioning.
- Collaborated with cross-functional teams to streamline project workflows and enhance service delivery.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
Senior Account Executive
TransFirst Merchant Services
Cypress, CA
01.2012 - 09.2016
- Developed strategic account plans to enhance client engagement and foster long-term relationships.
- Led cross-functional teams to implement solutions that increased operational efficiency for clients.
- Analyzed market trends to identify new business opportunities and drive revenue growth.
- Mentored junior staff, providing guidance on best practices in account management and client relations.
- Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Conducted regular performance reviews to ensure alignment with client goals and service expectations.
- Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
Education
High School Diploma -
Irvine High School
Irvine, CA06-2007
Skills
- File organization
- Document management
- Calendar management
- Meeting planning
- Positive attitude
- Customer service
- Valid Driver's license
- Relationship building
- Verbal communication
- Verbal and written communication
- Professional and mature
- Office management
- Appointment scheduling
- Client interaction
Timeline
Assistant to the Office Manager
Kessler Cleaning Services
01.2024 - Current
Senior Caregiver
Sweet Senior Homecare
01.2023 - 01.2024
Account Executive
Serve First Solutions
10.2016 - 03.2018
Senior Account Executive
TransFirst Merchant Services
01.2012 - 09.2016
High School Diploma -
Irvine High School