Tesa Lakatos
Sparta,IL
Summary
Skilled and licensed cosmetologist with a proven track record at Cedarhurst Assisted Living and Memory Care, enhancing client satisfaction through exceptional service and active listening. Expert in maintaining hygienic standards and adept at fostering trust with patients as a Medical and Phlebotomist Technician. Demonstrates unparalleled social skills and a commitment to continuous professional development.
Overview
37
37
years of professional experience
Work History
Cosmetologist
Cedarhurst Assisted Living And Memory Care
08.2019 - 03.2026
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Medical Assistant
Sparta Community Hospital
03.2018 - 08.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Phlebotomist, Technician
ARUP
08.2008 - 08.2014
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Phlebotomist Technician
Allied Laboratories
08.1989 - 08.1991
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
Education
Gen -
Medical Assistant
2020.04 -
Cosmetologist -
Skills
- Social skills
- Friendly Communication
- Active Listening
- Licensed Cosmetologist
Timeline
Bryman College - , Medical Assistant
2020.04 -
Cosmetologist - Cedarhurst Assisted Living And Memory Care
08.2019 - 03.2026
Medical Assistant - Sparta Community Hospital
03.2018 - 08.2020
Phlebotomist, Technician - ARUP
08.2008 - 08.2014
Phlebotomist Technician - Allied Laboratories
08.1989 - 08.1991
West High - Gen,
Regency Beauty Institute - Willoughby - Cosmetologist ,
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