Prepared for events for corporate events, weddings, and high end clientele.
Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Assisted with inventorying beverage stock and bar supplies.
Responded to guest questions and requests with friendly and knowledgeable service..
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Upheld strict regulations for safe alcohol service and food safety.
Set up glassware, liquor, and other necessary supplies for special events.
Admin Assistant, Facilities Manager, Event Co.
Overflow Ministries Covenant Church
10.2016 - Current
Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
Handled telephone, email, and postal mail inquiries, personally handling basic questions and compiling lists for management review.
Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
Designed catering packages to increase sales and customer experience.
Coordinated with participating vendors during event planning.
Assisted with meeting and event planning activities.
PROJECT MANAGER
CBTS
08.2021 - 05.2022
Defined project goals, aligning with strategic objectives
Provided clear direction to internal teams, setting expectations and due dates for deliverables
Identified gaps across projects and strategies and recommended resolution methods
Traveled to customer sites to keep projects on schedule while maintaining high quality
Recommended improvements to established business processes, enabling better project time management
Pivoted quickly between tasks, adapting to shifting expectations and client goals.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Established effective communication among team members for enhanced collaboration and successful project completion.
ASSISTANT
Emis, Mt. Healthy City Schools
06.2018 - 09.2020
Met deadlines and managed priorities in changing environment with minimal oversight
Set up new office procedures to increase productivity and eliminate task duplication
Scheduled meetings and conference calls, including planning and set-up, agenda preparation, and minutes documentation
Managed very active calendar of appointments by planning, coordinating, and aligning schedules to respect executives' needs
Oversaw office services to maintain smooth operations, including preparing budgets, handling HR issues, and coordinating housekeeping
Answered and managed incoming calls
Ensure the accuracy, completeness, and transfer of district, building, staff, student, course, and financial data to EMIS.
ATTENDANCE COORDINATOR
City Day Community Schools
09.2015 - 10.2017
Contacted parents of students with attendance issues
Handled attendance related referrals when procedures determine referral to an administrator
Facilitated students, parents, and staff together as attendance issues arise
Confirmed 10-day drops as per State law
Maintained a professional awareness of regulations regarding child welfare and attendance by having a working knowledge of state law, board policy, and administrative regulations
Maintained a good working relationship with co-workers and management
Completed all assigned tasks prior to shift end.
CUSTOMER SERVICE AGENT
Cornerstone Brands
08.2014 - 09.2015
Leveraged experience and customer service skills to guide caller toward optimal support options
Answered inbound calls and offered conflict resolution
Acted as company ambassador, professionally delivering a high level of service and high-quality support to every customer
Directed individuals on usage and benefits of self-service tools
Advised customers on the status of merchandise ordered and arranged for pickup and delivery
Built strong knowledge of the product line to assist customers in selecting products meeting highly personal needs
Maintained a good working relationship with co-workers and management.
Education
Some College (No Degree) -
BOHECKER COLLEGE
Cincinnati, OH
ELMHURST HIGH SCHOOL
Ft. Wayne, IN
Skills
Administration
Dependable and equipped for fast-paced work and changing daily needs Serves customers effectively with attention to detail and hardworking approach Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction
Workforce Scheduling
Problem Resolution
Timeline
Banquet Bartender
The Anderson Pavilion
02.2023 - Current
PROJECT MANAGER
CBTS
08.2021 - 05.2022
ASSISTANT
Emis, Mt. Healthy City Schools
06.2018 - 09.2020
Admin Assistant, Facilities Manager, Event Co.
Overflow Ministries Covenant Church
10.2016 - Current
ATTENDANCE COORDINATOR
City Day Community Schools
09.2015 - 10.2017
CUSTOMER SERVICE AGENT
Cornerstone Brands
08.2014 - 09.2015
Some College (No Degree) -
BOHECKER COLLEGE
ELMHURST HIGH SCHOOL
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