Tesamy Abulaban

• Scheduled and confirmed appointments..
• Updated and recorded customer or client information to maintain accounts.
• Processed payments and updated accounts to reflect balance changes.
• Investigated and analyzed client complaints to identify and resolve issues.

• Scheduled appointments and maintained and updated appointment calendars.
• Responded to inquiries and room requests made online, by phone and via email.
• Maintained business office inventory and equipment by checking stock for needed supplies.

I worked in 2 dining halls a a nursing/retirement home. Some of things I was required to do was in the following.

• Trained new employees to perform duties.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Cared for and tended to the residents and their needs each shift to ensure they are taken care of.