LINDSEY ELLISON
Southside
Summary
Enthusiastic clerical professional with 12 years of experience, helping customers and teammates in a busy environment. Gifted at maintaining upbeat attitude, while greeting and interacting with customers, answering calls, work as a team with my employees. A tenant receptionist with organizing documents, providing administrative support, staff members, arranging appointments and maintaining office calendars.
Overview
17
17
years of professional experience
Work History
Cosmetologist
L.A. Brooke Salon
Gadsden, AL
11.2021 - Current
- Delivered high-quality haircuts and styling services to diverse clientele, enhancing customer satisfaction and loyalty.
- Utilized advanced color techniques, including balayage and ombre, to create customized looks for clients.
- Provided expert consultations on hair care products, ensuring appropriate selections for individual needs.
- Mentored junior staff in cutting and coloring techniques, fostering skill development and team cohesion.
- Implemented new sanitation protocols, improving compliance with health regulations and enhancing client safety.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Clerical
Ulta
Gadsden, AL
10.2020 - 05.2021
- Welcome/greet customers
- Work register
- Lead cashier
- Helped/directed customers fo item(s)
Clerical
Digestive Disease
Gadsden, AL
07.2018 - 06.2020
- Attended to walk in an appointment.
- Patient’s co-pay
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
Clerical
Gadsden Pediatrics
Gadsden, AL
03.2009 - 05.2018
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Coordinated communication between departments, facilitating efficient information flow.
- Developed and maintained filing systems for confidential documents, enhancing data retrieval efficiency.
- Trained new reception staff on procedures and best practices to ensure consistency in service delivery.
- Utilized multi-line phone systems to handle high call volumes while maintaining professionalism and courtesy.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Associate of Applied Science - Cosmetology
Gadsden State Community College
Gadsden, AL08-2021
Skills
- Scheduling
- Multitasking
- Organization efficiency
- Social skills
- Update recorded
- Verbal communication
- Time management
- Scan/copy documents
- Friendly communication
- Scheduling appointments
- Hair styling
Timeline
Cosmetologist
L.A. Brooke Salon
11.2021 - Current
Clerical
Ulta
10.2020 - 05.2021
Clerical
Digestive Disease
07.2018 - 06.2020
Clerical
Gadsden Pediatrics
03.2009 - 05.2018
Associate of Applied Science - Cosmetology
Gadsden State Community College