Teshanti Darlingrton
Fort Lauderdale
Summary
Accomplished Security Officer at AJ Square Security, adept in incident reporting and customer service. Demonstrated leadership and critical thinking by swiftly managing emergencies and enhancing team performance. Proven ability to communicate effectively and work collaboratively, ensuring safety and satisfaction. Holds a security guard license, contributing to a secure and welcoming environment.
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Security Officer
AJ Square Security
2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Cashier Assistant
UPS
2020 - 2023
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
Shift Manager
Wendys Restaurant
2018 - 2020
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Chambers High School
Homestead, FL06-2021
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- organized
- critical thinker
- microsoft excl
- leadership
- communicate
- work collaboratively
- customer service
- Decision maker
Accomplishments
- Successfully completed two-week security training program.
- Helped company recover $[Amount] by identifying and reporting internal theft.
- Established and maintained anti-hijack and major theft protocol.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
Certification
First Aid
security D
AED
Valid FL DL
CPR
TWIC
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Security Officer
AJ Square Security
2023 - Current
Cashier Assistant
UPS
2020 - 2023
Shift Manager
Wendys Restaurant
2018 - 2020
Chambers High School
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