Teshawna Samuels
Lithonia,Ga
Summary
Reliable, observant, and customer-focused Security Professional transitioning from 10+ years in hospitality and customer-facing roles. Skilled in monitoring environments, enforcing policies, managing conflicts with calm professionalism, and maintaining safety standards.
Overview
13
13
years of professional experience
Work History
Server · Host · Bartender
Spice House Restaurant & Lounge
04.2021 - 10.2025
- Maintained a controlled and orderly environment.
- Monitored guest behavior and used verbal de-escalation.
- Ensured all areas were safe and compliant.
- Safeguarded customer payment information.
- Helped resolve conflicts and issues professionally.
Customer Service Representative · Brand Ambassador
Lasco Distributors Limited
10.2017 - 12.2020
- Managed high-volume interactions with situational awareness.
- Represented company values at events safely.
Brand Ambassador
Gruppo Campari
11.2012 - 09.2017
- Supported safe public promotional events.
- Maintained orderly crowd flow and compliance.
Education
Certified Mixologist - undefined
ABC Bartending School
01.2023
Associate Degree -
Garmex HEART
Kingston Ja01.2011
High School Diploma -
Norman Manley High
Kingston Ja01.2009
Skills
- Excellent customer service
- Strong work ethic
- Reliability and punctuality
- Food safety
- Sanitation practices
- Order taking accuracy
- Professional appearance
- Menu memorizing
- Flexibility in scheduling
- Food running
- Timely food delivery
- Performance improvement
Timeline
Server · Host · Bartender
Spice House Restaurant & Lounge
04.2021 - 10.2025
Customer Service Representative · Brand Ambassador
Lasco Distributors Limited
10.2017 - 12.2020
Brand Ambassador
Gruppo Campari
11.2012 - 09.2017
Certified Mixologist - undefined
ABC Bartending School
Associate Degree -
Garmex HEART
High School Diploma -
Norman Manley High