TESLA WORDEN
Newburg,MD
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Loan Officer
Topside Federal Credit Union
08.2023 - Current
- Conducted thorough credit analysis to minimize risk exposure for the financial institution.
- Meticulously reviewed applicant documentation, ensuring accuracy and completeness prior to submission for underwriting approval.
- Assisted members in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
CUSTOMER CARE ADVOCATE
METROPOLITAN LIFE INSURANCE COMPANY
06.2022 - 08.2023
- Built sustainable relationships and trust with customer accounts using open and interactive communication.
- Responded quickly to meet customer needs and resolve problems.
- Navigated multiple computer systems and applications to assist customers accordingly.
LABORER
CCI COMPANIES
06.2021 - 05.2022
- Dug ditches or trenches using shovels and equipment, meeting grade specifications.
- Directed traffic around road construction sites to promote worker and driver safety.
Education
No Degree - General Studies
MOHAWK VALLEY COMMUNITY COLLEGE
Utica, NY06.2020
HIGH SCHOOL DIPLOMA -
WEST CANADA VALLEY CENTRAL SCHOOL
Newport, NY06.2015
Skills
- Documentation
- Excellent Attention to Detail
- Microsoft Office
- Data Entry and Maintenance
- Time Management
Timeline
Loan Officer
Topside Federal Credit Union
08.2023 - Current
CUSTOMER CARE ADVOCATE
METROPOLITAN LIFE INSURANCE COMPANY
06.2022 - 08.2023
LABORER
CCI COMPANIES
06.2021 - 05.2022
No Degree - General Studies
MOHAWK VALLEY COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
WEST CANADA VALLEY CENTRAL SCHOOL