TESS ALDAVA
El Paso,TX
Summary
Dynamic healthcare professional with experience at Del Sol Medical Center, excelling in customer service and collaborative teamwork. Proven ability to enhance patient care delivery through effective communication and organizational skills. Skilled in infection control strategies, ensuring a safe environment while optimizing operational flow during admissions and discharges.
Overview
4
4
years of professional experience
1
1
Certification
Work History
HUC/Unit Patient Care Technician
Del Sol Medical Center
El Paso, USA
06.2021 - Current
Prioritized tasks effectively to meet service goals and enhance patient care delivery.
- Greeted visitors professionally, addressing inquiries about services provided at the unit level.
- Provided excellent customer service through effective communication with patients, families, and staff.
- Facilitated admissions, transfers, and discharges, ensuring smooth operational flow.
- Maintained cleanliness of environments to uphold infection control standards.
- Documented patient interactions promptly in electronic health records to ensure accurate record-keeping.
- Collaborated with interdisciplinary teams to elevate overall patient care quality.
- Assisted with admission processes by gathering essential information from new patients upon arrival.
Education
StarN PCT Training and Development -
Del Sol Medical Center
06.2021
Phlebotomy Technician Certificate/State Certified -
El Paso Community College
TX, USA01.2021
CNA and EKG Technician Lecture and hands on skills -
Cultural Technical Institute, LLC.
01.2020
Associate of Arts -
El Paso Community College
TX, USA01.2009
Skills
- Customer service
- Communication skills
- Collaborative teamwork
- Infection control strategies
- Safety measures
- Organizational capabilities
- Time optimization techniques
- Administrative operations
Certification
Texas Nurse Aide License, NA0061002893, 02/01/21 - 02/01/27
- American Red Cross Certificate BLS, 06/01/17 - 06/01/27
Languages
English
Professional
Spanish
Professional
Timeline
HUC/Unit Patient Care Technician
Del Sol Medical Center
06.2021 - Current
StarN PCT Training and Development -
Del Sol Medical Center
Phlebotomy Technician Certificate/State Certified -
El Paso Community College
CNA and EKG Technician Lecture and hands on skills -
Cultural Technical Institute, LLC.
Associate of Arts -
El Paso Community College
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