Tess Crowley
Kennel Assistant
Millbrook,AL
Summary
Dedicated and compassionate Kennel Assistant with a Bachelor of Arts in Criminology. Provides quality care for animals, ensuring their safety and well-being. Possesses excellent communication and customer service skills, along with a positive attitude in any environment. Ultimate goal is to enter the world of veterinary medicine and become a Certified Veterinary Technician. Strong work ethic and eagerness to learn, highly motivated to contribute to the growth of the company and develop a career within it.
Overview
9
9
years of professional experience
Work History
Kennel Assistant
Southern Veterinary Partners
02.2024 - Current
- Collaborated with amazing resort team at Taylor Crossing Animal Hospital to expand and improve daycare program and care for all animals coming in for boarding.
- Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears, and expressing anal glands with proper handling techniques.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Attention to detail while following feeding instructions and accommodating special requests made for individual pets during their boarding stay.
- Demonstrated strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
- Assisted in training new staff members by sharing knowledge and expertise in kennel operations and animal care procedures.
Florida Department of Law Enforcement
Criminal Justice Information Consultant
04.2022 - 11.2023
- Used various state and federal statutes to ensure legal release of firearms and maintain public safety.
- Reviewed analyst research and verified that all information was gathered properly to make final decision on releasing firearms.
- Communicated effectively with management and co-workers about policy changes via email and telephone.
- Maintained knowledge of court terminology and disposition meanings, applicable to The Brady Act for federal, military, and state regulations.
Criminal Justice Information Analyst II
- Researched and analyzed information to fill in missing pieces of criminal histories for individuals attempting to purchase firearms in Florida
- Collected data with knowledgeable understanding of state and federal firearm purchasing disqualifiers.
- Maintained records for up to 100 open cases at once by documenting research in detailed and organized manner, using personal spreadsheets and internal workflow system.
Criminal Justice Information Examiner
- Provided quality clerical support through data entry, document management, and email correspondence
- Assisted in maintaining proper contact information for out-of-state agencies to be used by analysts for firearm background checks.
Law Clerk
Waldoch & McConnaughhay, P.A.
08.2018 - 06.2019
- Assisted attorneys with case organization and administrative tasks. Responsible for scanning and indexing case files.
- Updated firm's database with new information for client records and executed documents.
Sales Associate
Blue Abaco/Cape Harbor Outfitters
11.2015 - 01.2018
- Developed extensive product knowledge and recommended personalized recommendations to customers.
- Greeted, welcomed, and assisted customers with sales, returns and exchanges through exemplary customer service.
Nanny
Self-employed
- Worked as part-time babysitter to support myself while attending school full-time throughout high school and college.
- Full-time nanny while completing online classes during COVID.
Education
Bachelor of Arts - Criminology
University of Florida
Gainesville, FL 07.2019 - 2023.04
High School Diploma -
Lawton Chiles High School
Tallahassee, FL 08.2015 - 2019.05
Skills
Teamwork and Collaboration
Multitasking Abilities
Flexible and Adaptable
Analytical and Critical Thinking
Organization and Time Management
Dependable and Responsible
Animal Care
References
Amanda Taylor
(850) 410-7944
Lindsey Zander
(850) 443-5006
Sue Megary
(850) 933-9816
Timeline
Kennel Assistant
Southern Veterinary Partners
02.2024 - Current
Florida Department of Law Enforcement
Criminal Justice Information Consultant
04.2022 - 11.2023
Bachelor of Arts - Criminology
University of Florida
07.2019 - 2023.04
Law Clerk
Waldoch & McConnaughhay, P.A.
08.2018 - 06.2019
Sales Associate
Blue Abaco/Cape Harbor Outfitters
11.2015 - 01.2018
High School Diploma -
Lawton Chiles High School
08.2015 - 2019.05
Criminal Justice Information Analyst II
Criminal Justice Information Examiner
Nanny
Self-employed
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