Summary
Overview
Work History
Education
Skills
Additional Experiences
Timeline
Generic

Tess Dunham

Ann Arbor,MI

Summary

Senior at The University of Michigan pursuing a Bachelor of Science in Biology, Health, and Society, with a future in optometry. An empathetic and motivated individual with strong communication, time management, and teamwork skills, demonstrated through diverse experiences in healthcare settings, community service, and customer-facing roles. Dedicated to fostering positive environments, enhancing customer and patient experiences, and contributing to a collaborative team. Thrives under pressure while maintaining high standards of quality, efficiency, and care. Committed to continuous learning and professional growth in healthcare.

Overview

7
7
years of professional experience

Work History

Community Assistant

University of Michigan
Ann Arbor, United States
08.2023 - Current
  • I am the community center assistant at the Barbour-Newberry all-girls dorm on U of M's campus.
  • I practice front desk etiquette of creating a friendly environment for the girls to ask questions.
  • I have learned the software to make room cards.
  • I check in and out packages.
  • I am a trusted member of the University of Michigan's community.

Optometrist Shadowing

Cheboygan Vision Source
Cheboygan, MI
12.2024 - 01.2025
  • I spent a few days shadowing at Cheboygan Vision Source.
  • On time, and participated in active listening.
  • I learned the process of eye exams, certain eye diseases, the paperwork, the machines used, and specific examples of eye troubles from each patient.
  • I asked questions whenever there was confusion, and took every opportunity to learn more about optometry.
  • I further developed my passion to attend optometry school.

Waitress

Pier M33
Cheboygan, United States
01.2020 - 01.2024
  • I mastered the menu and practiced professionalism in my clothing and attitude.
  • I helped customers feel comfortable in the restaurant and guided them with recommendations.
  • I practiced teamwork skills to help the other waitresses when they were stressed by making them drinks or carrying plates.
  • I also served parties of 20 or more people by myself.
  • Orchestrated seamless dining experiences, expertly managing multiple tables while maintaining high service standards, and fostering a welcoming atmosphere.

Front Desk Receptionist

Allure Hair Salon and Spa
Cheboygan, United States
06.2018 - 08.2020
  • I made great use of communication and phone skills by answering the phone to help clients with their needs.
  • I connected with those in my community and made use of a leadership role in keeping track of appointments in the salon.
  • Maintained meticulous organization of the salon calendar, product inventory, and stylist stations, contributing to an efficient workflow and a professional atmosphere.

Education

BACHELOR OF SCIENCE - BIOLOGY, HEALTH AND SOCIETY

University of Michigan College of Literature, Science, And The Arts
Ann Arbor
05-2025

HIGH SCHOOL DIPLOMA -

Cheboygan Area High School
Cheboygan
05.2021

Skills

  • Empathy
  • Time Management
  • Communication
  • Team Collaboration
  • Critical Thinking
  • Attention to Detail
  • Adaptability
  • Customer service

Additional Experiences

The Umbra Institute, Student. 

I took a food and culture class during a 5-week study abroad experience in the spring of 2023. The class was in English, but as I have taken 5 semesters of Italian, I was able to communicate and connect with those in the town. I learned valuable lessons about myself and Italian culture while exploring other cities in Italy with my newly made-friends.

Timeline

Optometrist Shadowing

Cheboygan Vision Source
12.2024 - 01.2025

Community Assistant

University of Michigan
08.2023 - Current

Waitress

Pier M33
01.2020 - 01.2024

Front Desk Receptionist

Allure Hair Salon and Spa
06.2018 - 08.2020

BACHELOR OF SCIENCE - BIOLOGY, HEALTH AND SOCIETY

University of Michigan College of Literature, Science, And The Arts

HIGH SCHOOL DIPLOMA -

Cheboygan Area High School
Tess Dunham