Summary
Overview
Work History
Education
Skills
Timeline
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Tess LocHaven

Riverton,UT

Summary

Results-driven marketing coordinator with expertise in marketing analytics, content creation, and social media management. Detail-oriented and approachable expert, focused on delivering solutions to customer concerns.

Overview

13
13
years of professional experience

Work History

Marketing Coordinator

Beck Tek LLC
West Jordan, Utah
02.2018 - Current
  • Assisted in developing marketing materials for promotional campaigns.
  • Coordinated social media content and scheduled posts across various platforms.
  • Managed customer complaints through skilled communication and resolution techniques.
  • Documented customer interactions in the CRM system for future reference.
  • Supported the planning and execution of marketing events and trade shows.

Medical Billing Assistant

Alta View Sports Medicine Center
Sandy, Utah
09.2014 - 01.2018
  • Communicated with insurance companies to resolve billing discrepancies.
  • Assisted patients with billing inquiries and payment options available.
  • Performed follow-up on unpaid or rejected claims with insurance providers.

Lead Front Desk Receptionist

Alta View Sports Medicine Center
Sandy, Utah
01.2013 - 12.2017
  • Oversaw front desk operations, facilitating seamless guest check-in and check-out procedures.
  • Coordinated appointment scheduling, optimizing staff availability.
  • Handled incoming calls and inquiries with professionalism and efficiency.

Education

High School Diploma -

Riverton High School
Riverton, UT

Skills

  • Marketing analytics
  • Content creation
  • Brand development
  • Customer engagement
  • CRM management
  • Dispute resolution

Timeline

Marketing Coordinator

Beck Tek LLC
02.2018 - Current

Medical Billing Assistant

Alta View Sports Medicine Center
09.2014 - 01.2018

Lead Front Desk Receptionist

Alta View Sports Medicine Center
01.2013 - 12.2017

High School Diploma -

Riverton High School

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