Tess Rinken
New York
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Barista
Ziggi’s Coffee
02.2025 - 06.2025
- Provided food and drinks to customers with support
- Ensuring customer satisfaction with all products
- Responsible for opening and closing duties for the store
- Ensuring a supportive environment and clean store
Child Watch Provider
City & County of Broomfield
05.2023 - 04.2025
- Provide care and supervision of children 6 months through 10 years of age at the Paul Derda Recreation Center for parents using the rec center’s facilities
- Ensuring the safety, well-being, and entertainment of up to 30 children at a time (ratio of 6 children +1 infant, per provider)
- Responsible for sterilization of toys at the end of the day (2x/day)
- Taking appointments via rec center’s software system
Team Member
Noodles & Company
09.2022 - 02.2025
- Provide customer service through expeditious meal prep and continuous team support
- Responsible for running, closing down, and opening back of house and front of house stations
- Stepped in at all other stations for support when necessary
- Responsible for training team members on back of house and front of house stations
Camp Counselor
City and County of Broomfield
05.2024 - 08.2024
- Provide care and supervision of kids ages 6-9 at Broomfield’s Camp Explorer program
- Kept children safe, entertained, and overall well
- Responsible for a group of 10-15 kids–kept track of all kids needs and allergies within group
Education
Bachelors - Forensic Psychology
John Jay College of Criminal Justice
New York, NY10.2025
High School Diploma - undefined
Legacy High School
Broomfield, CO05.2024
Skills
- Training Experience
- Fast Learner
- Cash Handling
- Customer Service
- First Aid Certified
- CPR Certified
- Team player
- Friendly and outgoing
Timeline
Barista
Ziggi’s Coffee
02.2025 - 06.2025
Camp Counselor
City and County of Broomfield
05.2024 - 08.2024
Child Watch Provider
City & County of Broomfield
05.2023 - 04.2025
Team Member
Noodles & Company
09.2022 - 02.2025
High School Diploma - undefined
Legacy High School
Bachelors - Forensic Psychology
John Jay College of Criminal Justice