Summary
Overview
Work History
Education
Skills
Assessments
Timeline
Generic

Tessa Carlson

Commerce City,CO

Summary

Efficient Cash Application Specialist known for high productivity and ability to complete tasks swiftly. Specialized skills include accurate data entry, effective account reconciliation, and adept use of Athena IDX. Strengths in communication, problem-solving, and time management ensure success in managing work with professionalism and precision.

Overview

17
17
years of professional experience

Work History

Cash Application Specialist

CU Medicine
Aurora, CO
08.2023 - Current
  • Attended 6 week Apprenticeship course with Erin McGuire
  • Train associates on Mail responsibilities
  • Posting Payments, write-offs, reposts, denials
  • Investigate discrepancies with payments through Government and Third Party sites
  • Assist with Apprenticeship cohort trainings

Account Manager

GCD Dental Laboratory
Englewood, CO
01.2020 - 05.2023
  • Customer service for all of our Dentist accounts
  • Recruiting new business with office visits to local dental offices
  • Monitoring sales and profits while maintaining on time delivery and customer satisfaction
  • Keep accounts payable up to date and accurate
  • Maintain accounts receivable and collections of past due accounts
  • Established and maintained office procedures while adhering to safety and new health regulations through 2020 pandemic.
  • Production Scheduling and logistics
  • Accounts payable and Accounts receivable

Area Sales Manager

Dillard's
Littleton, CO
02.2019 - 10.2019
  • Ran multiple departments in a well known department store. Daily responsibilities included:
  • Developing, motivating, and managing a team of up to 30 direct report associates to meet sales goals, merchandise product while following corporate and department standards, and monitor P&L and inventory control.
  • Reported to VP of Sales, Buying Teams and District Manager on gross profit margins and visual merchandising.

Store Manager

White House Black Market
Denver, CO
02.2017 - 02.2019
  • Recruited, built customer relationships and led Sales for upscale boutique in Cherry Creek Mall.
  • Tracked sales performance
  • Trained and mentored all staff
  • Responsible for staff scheduling
  • Supervised employees to maintain goals to meet corporate objectives
  • Managed the scheduling, recruiting, hiring and training of new store employees
  • Thrived in a highly challenging customer service environment
  • Managed store and daily cash deposits

Stay at Home Mom

Home
08.2015 - 02.2017

Service Supervisor

David's Bridal
Westminster, CO
02.2012 - 08.2015
  • Managed sales and alterations team while upholding customer service with clients.
  • Trained sales staff
  • Opening and closing duties, preparing deposits
  • Helped sales staff meet personal and store goals

Office Manager

REM Manufacturing
Shenandoah, IA
02.2008 - 07.2012
  • Ran office for agricultural manufacturing plant in assistance to General Manager. Duties included:
  • Scheduling production line
  • Onboarding new associates, safety training and payroll
  • Purchasing office and safety supplies
  • Warehouse manager, inventory control, and shipping logistics
  • Worker's Compensation and Human Resources

Education

High School -

Clarinda Senior High
Clarinda

Some College (No Degree) - Human Resources, Accounting

Iowa Western Community College
Council Bluffs, IA

Skills

  • Payment processing
  • Accounts reconciliation
  • Dispute resolution
  • Data entry
  • Financial reporting
  • Customer service
  • Team training
  • Process improvement
  • Attention to detail
  • Problem solving
  • Analytical thinking

Assessments

  • Verbal Communication, Highly Proficient, 11/01/19, Speaking clearly, correctly, and concisely
  • Customer Service Manager, Highly Proficient, 11/01/19, Responding to customer situations with sensitivity.
  • General Management Skills, Proficient, 11/01/19, Performing business math, reading and interpreting P&L statements, and solving group scheduling problems.
  • Office Manager, Expert, 12/01/19, Scheduling and budgeting

Timeline

Cash Application Specialist

CU Medicine
08.2023 - Current

Account Manager

GCD Dental Laboratory
01.2020 - 05.2023

Area Sales Manager

Dillard's
02.2019 - 10.2019

Store Manager

White House Black Market
02.2017 - 02.2019

Stay at Home Mom

Home
08.2015 - 02.2017

Service Supervisor

David's Bridal
02.2012 - 08.2015

Office Manager

REM Manufacturing
02.2008 - 07.2012

High School -

Clarinda Senior High

Some College (No Degree) - Human Resources, Accounting

Iowa Western Community College

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