Tessa Gonzales
Seguin,USA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager
Sonic Drive-In
New Braunfels, TX
01.2015 - 08.2025
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Led daily operations to ensure efficient service delivery and customer satisfaction.
- Developed training programs to enhance staff performance and operational efficiency.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Established operational standards to improve consistency in food quality and service speed.
- Oversaw budgeting processes, ensuring financial targets were met while controlling costs.
Amazon
AmazonDriver
San Marcos, TX
06.2021 - 10.2021
- Maintained vehicle cleanliness and performed safety checks before each shift.
- Effectively used company's GPS, following the most efficient routes to make timely deliveries in heavy traffic.
- Loaded and organized goods carefully to prevent damage and ensure all deliveries arrived in perfect condition.
Phlebotomist
Any Lab Now
New Braunfels, TX
03.2020 - 01.2021
- Performed blood draws using venipuncture and capillary techniques in compliance with safety protocols.
- Ensured accurate labeling and processing of specimens for laboratory analysis.
- Maintained equipment and supplies, ensuring optimal functionality and availability for procedures.
- Collected specimens for drug screens, paternity tests and alcohol tests.
Assistant Manager
Texas cinema creekside
New Braunfels, TX
01.2011 - 01.2015
- Operated ticketing and concession systems to streamline transactions and enhance guest experience.
- Trained new staff on operational procedures and customer engagement techniques.
- Monitored theater cleanliness and ensured compliance with safety standards throughout shifts.
- Assisted in inventory management, tracking supplies, and placing orders to meet demand.
- Troubleshot technical issues to maintain high-quality viewing experience.
Education
High school diploma - undefined
Premier High School
New Braunfels, TX01.2013
Skills
- Leadership and team building
- Operations management
- Training and coaching
- Inventory control
- Effective communication
- Customer service 20 years
Certification
- Phlebotomy technician Present Completion of phlebotomy tech on October 30, 2019.
- Highlights Venipuncture Maintain medical records. Blood Cultures Order of Draw Dispose of biomedical waste in accordance with standards.
- Driver's license
- Certified Phlebotomist Present
- ServSafe June 2022 to June 2027 Food protection Manager Certification
- BLS Certification September 2023 to Present
- Certified Phlebotomy Technician
CUST
- Experience: Food service Management with 10 + years.
- Willing to relocate: Anywhere
- Authorized to work in the US for any employer
Timeline
Amazon
AmazonDriver
06.2021 - 10.2021
Phlebotomist
Any Lab Now
03.2020 - 01.2021
General Manager
Sonic Drive-In
01.2015 - 08.2025
Assistant Manager
Texas cinema creekside
01.2011 - 01.2015
High school diploma - undefined
Premier High School