Tessa Hammond
Honolulu
Summary
Personable and driven marketing and communications student with a strong passion for growing and cultivating relationships. Interested in event planning and management as a powerful tool to raise awareness and build connections. Dedicated to creating meaningful experiences, utilizing skills and knowledge to contribute to the success of any organization or project.
Overview
1
1
year of professional experience
Work History
Server
California Pizza Kitchen
11.2024 - Current
- Took accurate food and drink orders, provided menu recommendations and answered questions about ingredients
- Delivered food and beverages promptly while ensuring customer satisfaction throughout their meal
- Collaborated with kitchen and bar staff to ensure smooth service and timely delivery of orders
- Managed multiple tables simultaneously, providing excellent service in a fast-paced environment
- Handled customer complaints and concerns professionally, ensuring quick resolutions to enhance the dining experience.
- Created strong relationships with regular customers, providing a welcoming environment to the restaurant
Business Development Intern
Monster
05.2024 - 08.2024
- Compiled reports analyzing recent sales strategies to improve business development initiatives.
- Developed a tailored script for the VP to enhance the effectiveness of sales representative training videos.
- Created and managed organized Excel spreadsheets, categorizing data for accessibility and analysis.
- Drafted and sent out monthly communications across the West division, ensuring clear and consistent messaging.
- Assisted in planning events by organizing details, sending reminders, and working with the communications team to keep everything on track.
- Assisted in formulating corporate strategy based on market dynamics, customer requirements, and industry trends analysis.
- Participated in product development discussions, providing insights on emerging market demands and client needs.
Education
Associates in Applied Science -
Utah Tech University
03.2025
High School Diploma -
San Juan Hills High School
06.2022
Skills
- Bias to Action
- Conflict Resolution
- Creative Solutions
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Relationship management
Awards
- EMT Program Completion
- Academic Excellence Award
Timeline
Server
California Pizza Kitchen
11.2024 - Current
Business Development Intern
Monster
05.2024 - 08.2024
Associates in Applied Science -
Utah Tech University
High School Diploma -
San Juan Hills High School
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