Tessa Hogue
San Andreas,CA
Summary
Dedicated customer service specialist known for strong problem-solving abilities and attention to detail. Effectively met diverse customer needs and collaborated with teams to enhance product presentation and efficiency.
Overview
4
4
years of professional experience
Work History
Digital Personal Shopper
Walmart
Jackson, CA
03.2026 - 07.2026
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Assisted customers in selecting products based on preferences and needs.
- Utilized digital platforms for order processing and customer communication.
- Collaborated with store teams to ensure product availability and presentation.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Food Lion to-go Lead
Food Lion
Ladson, SC
02.2022 - 08.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Education
High School Diploma -
Calaveras County Office of Education
Angels Camp, CA01-2026
Skills
- Digital literacy
- Technical troubleshooting
- Customer service
- Team collaboration
- Organizational Skills
- Time management
- Multitasking
- Leadership
Timeline
Digital Personal Shopper
Walmart
03.2026 - 07.2026
Food Lion to-go Lead
Food Lion
02.2022 - 08.2025
High School Diploma -
Calaveras County Office of Education