Brooke Stauffer
Lima
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Digital Personal Shopper
Walmart
Wapakoneta
07.2025 - Current
- Utilized digital tools to track customer preferences and shopping habits effectively.
- Educated customers on product features, enhancing overall shopping satisfaction.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Animal Care Specialist
Petco
Lima
10.2024 - 07.2025
- Provided daily care for various animal species in accordance with company standards.
- Maintained cleanliness and organization of animal habitats and retail spaces.
- Assisted customers with pet selection and provided knowledgeable product recommendations.
Team Lead
Panera Bread
Lima
03.2021 - 04.2024
- Trained new employees in every area.
- Cross trained from making the food to ringing up customers orders
- Became a team lead within two months of working for Panera
Customer Service Representative
Com Net, Inc.
Wapakoneta
02.2017 - 02.2021
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
- Created a new customer database by entering customer information into a database
Food Runner/Expo
Beer Barrel Pizza and Grill
Lima
05.2013 - 02.2017
- Bussed tables
- Ran food to customers
- Put to-go orders together
Education
Cosmetology -
Ohio State Beauty Academy
Lima, OH09-2016
High School -
E.C.O.T.
Lima, OH05-2014
Skills
- Customer service
- Computer literacy
- Time management
- Communication skills
- Digital merchandising
- Problem solving
- Effective communication
- Attention to detail
- Employee training
Timeline
Digital Personal Shopper
Walmart
07.2025 - Current
Animal Care Specialist
Petco
10.2024 - 07.2025
Team Lead
Panera Bread
03.2021 - 04.2024
Customer Service Representative
Com Net, Inc.
02.2017 - 02.2021
Food Runner/Expo
Beer Barrel Pizza and Grill
05.2013 - 02.2017
Cosmetology -
Ohio State Beauty Academy
High School -
E.C.O.T.