Tessa House
Austin,TX
Summary
Enthusiastic fashion designer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of conceptualizing ideas and training in Adobe Illustrator. Motivated to learn, grow and excel in apparel and textile design.
Overview
10
10
years of professional experience
Work History
Personal Shopper
Instacart
AUSTIN, TX
01.2018 - Current
- Worked with 5-10 customers daily to fulfill specific grocery orders according to customer needs and inventory availability.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
Restaurant Manager
Via 313 Pizza
AUSTIN, TX
04.2015 - 05.2018
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Booking Agent
Starwood Hotels
AUSTIN, TX
04.2012 - 11.2014
- Managed book 30-50 clients daily with upselling techniques, and ensuring repeat business.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
- Arranged for group hotel bookings in collaboration with sales department for weddings and special events.
Education
Associate of Science - Fashion Design
Austin Community College
Austin, TX05.2024
Skills
- Supply Ordering and Management
- Customer Service Best Practices
- Time Management
- Complex Problem-Solving
- Computer Reservation Software
- Attention to Detail
Timeline
Personal Shopper
Instacart
01.2018 - Current
Restaurant Manager
Via 313 Pizza
04.2015 - 05.2018
Booking Agent
Starwood Hotels
04.2012 - 11.2014
Associate of Science - Fashion Design
Austin Community College