Tessa Jones
Beaver Island,MI
Summary
Highly efficient office clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
8
8
years of professional experience
Work History
Deputy Clerk
St. James Township
08.2022 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Prepared and executed official documents in Clerk's absence to facilitate timely transactions and departmental functions.
- Tracked internal legal documents as well as meeting minutes and verified submittal to Clerk's office for signature and execution to comply with predetermined guidelines.
Cashier
Island Energies
09.2018 - Current
- Greeted customers entering store and responded promptly to customer needs, with a high level of customer satisfaction.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Office Attendant
Beaver Island Boat Company
06.2015 - Current
- Answered phone calls with customers and other staff professionally and efficiently.
- Managed daily data entry and kept clerical information accurate and up-to-date, mainly in regards to scheduling on a large scale.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments and reservations.
Education
No Degree - Pre-nursing
North Central Michigan College
Petoskey, MIHigh School Diploma -
Beaver Island Community School
Beaver Island, MI06.2017
Skills
- Business Development
- Customer Inquiries
- Fine and Fee Processing
- Update Records
- Customer Relationship Management
- Calendar Management
- Serve Customer Needs
- Telephone Etiquette
- Microsoft Office
- Peer Relationships
Timeline
Deputy Clerk
St. James Township
08.2022 - Current
Cashier
Island Energies
09.2018 - Current
Office Attendant
Beaver Island Boat Company
06.2015 - Current
No Degree - Pre-nursing
North Central Michigan College
High School Diploma -
Beaver Island Community School
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