Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tessa Massey

Byhalia,MS

Summary

Professional and dependable customer service professional with experience in retail, food service, and manufacturing environments. Skilled in cash handling, communication, multitasking, and maintaining accuracy in fast-paced settings. Known for strong work ethic, attention to detail, and the ability to provide positive customer experiences while working efficiently as part of a team. Eager to bring professionalism, reliability, and strong interpersonal skills to a banking environment.

Overview

4
4
years of professional experience

Work History

Carhop

Sonic Drive-In
Collierville, TN
11.2025 - Current

Provided friendly and efficient customer service by accurately handling orders, payments, and customer requests in a fast-paced environment. Managed cash transactions responsibly while maintaining professionalism and strong communication skills. Built experience in multitasking, teamwork, and delivering positive customer experiences under pressure.

Assembly Line Machine Operator

Quality Metal Stamping
Henderson, TN
07.2025 - 11.2025

Operated manufacturing equipment and monitored production processes to ensure quality and efficiency standards were consistently met. Performed detailed inspections, maintained accurate production records, and collaborated with team members to meet daily production goals. Developed strong problem-solving skills, attention to detail, and the ability to work responsibly in a high-pressure environment.

Bakery/Deli Associate

Walmart Inc.
Corinth, MS
07.2022 - 08.2024

Delivered strong customer service in a fast-paced retail environment while handling food preparation, inventory management, and cash transactions. Maintained high standards of cleanliness, organization, and food safety while assisting customers with orders and resolving concerns professionally. Demonstrated reliability, attention to detail, and the ability to multitask efficiently during busy shifts.

Education

High School Diploma -

Middleton High School
Middleton
05.2022

Skills

  • Customer Service
  • Cash Handling
  • Communication Skills
  • Attention to Detail
  • Time Management
  • Teamwork
  • Problem Solving
  • Organization
  • Multitasking
  • Data Entry
  • Microsoft Office (Word, Excel, Outlook)
  • Conflict Resolution
  • Inventory Management
  • Fast Learner
  • Reliability
  • Professionalism
  • Adaptability
  • Accuracy in Transactions
  • Sales Support
  • Phone Etiquette

Languages

English
Native or Bilingual

Timeline

Carhop

Sonic Drive-In
11.2025 - Current

Assembly Line Machine Operator

Quality Metal Stamping
07.2025 - 11.2025

Bakery/Deli Associate

Walmart Inc.
07.2022 - 08.2024

High School Diploma -

Middleton High School
Tessa Massey