Tessa Noethe

Floral Designer

Hy-Vee

07.2018 - Current

Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
Imparted knowledge on plants and flowers to customers.
Quoted, generated, and processed customer orders to meet specifications and various occasions.
Researched latest design trends, colors, and vendor products for use in new pieces.
Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Increased repeat business by providing exceptional customer service and consistently delivering high-quality floral arrangements.
Consistently met tight deadlines for large-scale orders, coordinating logistics to ensure timely delivery and installation of arrangements.
Maintained detailed records of client consultations, design specifications, order details, and invoicing information for seamless communication across the team.
Developed strong relationships with suppliers to negotiate favorable pricing on premium flowers and materials without compromising quality.
Streamlined the design process for efficiency, implementing effective time management strategies and prioritizing tasks.
Prepared potted plants and bouquets based on customer requirements.
Designed custom sympathy arrangements that provided comfort during difficult times while reflecting the personality of the deceased loved one.
Contributed ideas to improve overall shop aesthetic, optimizing workflow efficiency within studio spaces while enhancing customer experience in retail areas.
Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
Provided expert care instructions to customers, extending life of their floral purchases.