Tessa Rowland
Newark,OH
Summary
Dynamic and adaptable professional with a proven track record at The Little Avengers Academy LLC, excelling in effective time management and a detail-oriented approach. Demonstrated ability to enhance team performance and customer satisfaction through persistent problem-solving and approachable teamwork. Achieved significant improvements in operational efficiency and safety compliance, showcasing a blend of hard and soft skills essential for diverse roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Daycare Teacher
The Little Avengers Academy LLC
04.2024 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
Front Desk Receptionist
Altitude Trampoline Park
05.2024 - 08.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Cook
The Big Apple Cafe
11.2023 - 06.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Assistant General Manager
Little Ceasers
04.2022 - 11.2023
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Education
Bachelor of Science - Social Work
The Ohio State University
Newark, OH05-2028
High School Diploma -
Newark Digital Academy
Newark, OH05-2017
Skills
- Effective Time Management
- Detail-Oriented Approach
- Adaptable Learner
- Persistent Problem Solver
- Approachable Team Member
- Objective Oriented
Certification
CDCA preliminary
Timeline
Front Desk Receptionist
Altitude Trampoline Park
05.2024 - 08.2024
Daycare Teacher
The Little Avengers Academy LLC
04.2024 - Current
Cook
The Big Apple Cafe
11.2023 - 06.2024
Assistant General Manager
Little Ceasers
04.2022 - 11.2023
Bachelor of Science - Social Work
The Ohio State University
High School Diploma -
Newark Digital Academy
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