Tessa Sage
Florida,FL
Summary
I believe that if you hire great people and involve them, you'll get more great people. I am a seasoned hospitality professional with expertise in bar management, bartending, and customer service. Skilled in craft cocktails, beer and wine pairing, menu development, and team leadership. Experience across fine dining, live music venues, sports bars, and corporate environments. Effectively manage high-volume operations while ensuring exceptional service and guest satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bartender
The Dog House Sports Bar Restaurant
Tavares, FL
01.2021 - 01.2024
- Prepared and served a variety of beverages to customers in this family-friendly, high-energy environment with live music, DJ performances, and games, enhancing guest engagement.
- Collaborated with kitchen staff to ensure food menu timely service and handcrafted pizzas, attracting a wider range of clientele.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Delivered indoor and outdoor settings, hotel poolside service, ensuring seamless guest experience and satisfaction.
- Maintained cleanliness and organization of the bar area.
Bar Manager, Bartender, Server
The Jack London Revue Live Jazz and Theater
Portland, OR
01.2017 - 01.2020
- Oversaw high-volume operations at 250-capacity historic live jazz club, enhancing guest experience with local and international acts.
- Increased annual sales by $100,000 each year through strategic management and guest engagement.
- Worked devotedly side by side with the music booking agency to cater o each individual event and crowds occupancy and expectations.
- Developed unique drink offerings, including local craft beers and spirits, enhancing the venue's music and entertainment.
- Menu design. Coordinated full dinner menu and delivery of entrees accordingly to showtime.
- Coordinated special events, optimizing bar setup and staff assignments accordingly.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment. Restocked supplies daily.
Bartender
The Roseland Theater
Portland, OR
01.2014 - 01.2019
- Delivered exceptional service at 1,400-capacity live concert venue, specializing in high-volume beer and liquor sales to enhance guest experience.
- Coordinated multiple bar stations during sold-out events, ensuring customer satisfaction in fast-paced environment.
- Mixed and served a variety of beverages to customers.
- Maintained cleanliness of bar area and equipment.
Bartender
Manitoba's
New York City, NY
01.2011 - 01.2014
- Served customers at high-volume punk rock bar, providing efficient and friendly service in bustling, music-focused atmosphere.
- Managed large crowds during live music events, ensuring quick service and customer satisfaction.
Veterinary Technician and Animal Shelter Volunteer
Bridge City Veterinary Hospital
Palm Desert, California
- Supported medical procedures, managed client communications, and provided patient care to enhance animal well-being.
- Maintained accurate medical records and documentation for each patient.
- Provided compassionate care to animals, ensuring comfort during visits.
Skills
- Menu creation and cocktail development
- Beverage recommendations and wine expertise
- Keg management
- Food service and safety
- Bar management and operations
- Team and staff training
- Event planning
- Customer service and guest relations
- Conflict resolution strategies
- Revenue growth initiatives
- Glassware management
- Problem solving skills
- Multitasking abilities
- Patience and tolerance in service
- Payment processing expertise
- New hire training
Community And Volunteer Work
- Event organizer and fundraiser for animal-related charity events.
- Animal Shelter volunteer.
Certification
- Responsible Beverage Service (RBS) Florida
- ServSafe Alcohol Certification Florida
- TIPS Florida Alcohol Responsible Vendor Training
- OLCC (Oregon Liquor Control Commission)
- Food Handler's Card
- DPSST Security Certification (Department of Public Safety Standards & Training)
Etsy
Orgone Energy Blankets and More, I create handmade natural healing and wellness accumulator blankets based on Dr. Wilhem Reich.
Additional Hospitality Experience
- Bartender, The Falls Prime Steakhouse & Martini Bar, Palm Springs, CA
- Bartender, Webster Hall Venue, New York, NY
- Bartender, Planet Hollywood Bar Restaurant, New York, NY
- Bartender, Hard Rock Café, Universal Studios, Orlando, FL
- Bartender, Walt Disney World, Pleasure Island, Orlando, FL
Timeline
Bartender
The Dog House Sports Bar Restaurant
01.2021 - 01.2024
Bar Manager, Bartender, Server
The Jack London Revue Live Jazz and Theater
01.2017 - 01.2020
Bartender
The Roseland Theater
01.2014 - 01.2019
Bartender
Manitoba's
01.2011 - 01.2014
Veterinary Technician and Animal Shelter Volunteer
Bridge City Veterinary Hospital