Tessa Shorack
Bellingham,WA
Summary
Dynamic and dedicated professional with experience at Dairy Queen Grill & Chill, excelling in customer service and teamwork. Proven ability to multitask and maintain high standards of cleanliness while enhancing customer satisfaction. Strong communicator with a knack for problem-solving, ensuring smooth operations and engaging experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Crewmember
Dairy Queen Grill & Chill
07.2024 - 10.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
Crewmember
Family Fun Centers
04.2023 - 09.2023
- Worked well with teammates and accepted coaching from management team.
- Operated machinery for a small rollercoaster.
- Checked height of children and followed safety protocol's for machinery.
Volunteer
Gingers Pet Rescue
01.2016 - 01.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Bachelor of Science - Psychology
Western Washington University
Bellingham, WA06-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cleaning
- Attention to detail
Certification
Food handlers card
Timeline
Crewmember
Dairy Queen Grill & Chill
07.2024 - 10.2024
Crewmember
Family Fun Centers
04.2023 - 09.2023
Volunteer
Gingers Pet Rescue
01.2016 - 01.2022
Bachelor of Science - Psychology
Western Washington University
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