Summary
Overview
Work History
Education
Skills
Educationinstitution
Timeline
Generic
Tessa Speight

Tessa Speight

Stockbridge,USA

Summary

With 9 years of progressive experience in retail management, consistently demonstrating the ability to resolve customer complaints, address employee concerns, and overcome operational challenges for smooth store operations. As a Team Lead at Best Buy, showcased proven leadership skills by implementing innovative strategies and fostering effective collaboration, resulting in exceeding sales targets for four consecutive years. Background as a Marketing Specialist enriches profile, successfully growing customer bases by 15% through enthusiastic brand promotions and expertise in digital marketing. Now aiming to leverage blend of retail management and marketing skills in a dynamic environment to drive results and achieve business objectives.

Overview

11
11
years of professional experience

Work History

Rental Sales Agent

Sixt Car Rental
Atlanta, GA
02.2024 - Current
  • Maximized revenue by recommending appropriate rental products and upselling services to customers.
  • Collaborated with team members to improve sales strategies and meet monthly targets.
  • Navigated computer systems effectively to manage bookings, customer information, and record-keeping tasks.
  • Coordinated vehicle availability with other departments to accommodate last-minute requests or reservation changes.

Supervisor

Whole Foods Market
Sandy Springs, USA
01.2021 - 05.2024
  • Resolved customer complaints effectively
  • Addressed employee concerns and conflicts
  • Implemented solutions to operational challenges
  • Managed inventory shortages.

Team Lead

Best Buy
TUCKER, GA, USA
10.2016 - 12.2020
  • Led a high-performing team at Best Buy, driving sales and customer satisfaction
  • Implemented innovative strategies to enhance team productivity
  • Collaborated effectively with team members to resolve issues
  • Achieved consistently high sales figures from Oct 2016 to Dec 2020
  • Drove team to exceed sales targets consistently over 4 years.

Marketing Specialists

Locumphysicians
ATLANTA, GA, USA
02.2014 - 07.2016
  • Directed enthusiastic brand promotions
  • Grew customer base by 15%
  • Proficient in digital marketing tools
  • Addressed competitive market scenarios
  • Enhanced overall brand value.

Education

Skills

  • Team player mentality
  • Reliability and punctuality
  • Goal-oriented mindset
  • Strong negotiation
  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration

Educationinstitution

Albany Technical College

Timeline

Rental Sales Agent

Sixt Car Rental
02.2024 - Current

Supervisor

Whole Foods Market
01.2021 - 05.2024

Team Lead

Best Buy
10.2016 - 12.2020

Marketing Specialists

Locumphysicians
02.2014 - 07.2016

Tessa Speight