Tetiana Chertok

· Overseeing strategic planning and project management for the opening of a new restaurant.

· Performing project management tasks related to restaurant construction, including planning, monitoring timelines, and budget control.

· Selecting and coordinating the work of all contractors involved in the restaurant opening process.

· Recruiting and training key staff, forming a team to ensure high levels of service after the opening.

· Responsible for organizing all processes related to the preparation for opening, including obtaining all necessary permits for business operations.

· Responsible for training staff in the service quality standards provided by the franchise.

· Evaluating market conditions and competition, developing strategies for a successful market entry.

· Developing and implementing marketing strategies to attract guests by the time the restaurant opens.

Achievements

· Ensured timely completion of construction phases, minimizing delays and overruns.

· Successfully interacted with contractors to achieve necessary results within a limited budget.

· Maintained control over the construction schedule despite financial constraints, helping to keep the team motivated.

· Implemented measures to reduce costs without compromising quality, helping to conserve resources.

· Successfully built a team and conducted training for key staff, preparing them for effective operations post-opening.

· Definition of the development concept for the institution.

· Budgeting and project analysis.

· Automation of service processes.

· Development of the delivery site.

· Recruitment and training of personnel.

· Development of a marketing strategy for brand promotion.

Achievements:

· Successful launch of a new project

· Management of a team of 50 people.

· Ensuring financial and economic efficiency of the complex.

· Ensuring high-quality client service.

· Leading all sales activities for the entire complex, including negotiations with large companies for hosting large-scale events.

· Contract management, including pricing estimates and final agreements.

Achievements:

· Increase in occupancy of the hotel and restaurant complex, resulting in a profit increase (doubled compared to the previous annual period).

· Professional development of all staff.

· Increasing brand awareness.

· Development and implementation of a software product in the hotel complex.

· Refinement of the software product in the restaurant complex.

· Improvement of the functionality of the complex's website.

· Leadership of a team of 44 people.

· Organization and control of operational and financial activities across all structures of the hotel complex.

· Preparation and approval of the budget.

· Ensuring the achievement of established financial targets, including the expansion of sales channels and the implementation of new marketing strategies.

· Collaboration with the marketing and sales department to develop effective promotion strategies for the complex.

· Implementation of innovative features and offerings to achieve and exceed budget targets.

· Expansion of the corporate client base through active engagement with large companies to establish mutually beneficial partnerships.

· Continuous development of sales channels to enhance overall commercial efficiency.

Achievements:

· Increased average annual occupancy of the hotel by 15%.

· Development and successful implementation of a standardization system for all hotel departments.

· Improvement of the quality of services provided.

· Development and successful implementation of a staff motivation system.

· Increase in sales volume through the attraction of new corporate clients and the expansion of distribution channels.

· Development of a comprehensive sales strategy, setting goals and objectives based on market opportunities and the company’s potential.

· Competitor analysis and development of programs to improve the sales performance of the complex.

· Development of pricing strategies, including cost analysis and determination of competitive prices to increase sales.

· Creation of marketing programs to ensure maximum occupancy of the complex.

· Searching for and attracting clients, conducting negotiations with customers, and closing contracts.

Achievements:

· Establishment of a sales department.

· Attracting more than four large corporate clients.

· Revision of communication policies between departments.

· Introduction of new services and additional options for guests.

· Achieving budget targets, contributing to overall profit growth and business sustainability.