Tetiana Emrullaieva
Saint Petersburg,Florida
Summary
Dynamic, client-focused Account Relationship Manager with a proven track record in cultivating meaningful connections that enhance satisfaction, loyalty, and long-term partnerships. Expertise in assessing loan applications while ensuring strict compliance with financial regulations. Strong negotiation and interpersonal skills facilitate the development of robust client relationships and successful approvals. In-depth knowledge of financial products and market trends enables the delivery of customized solutions that meet diverse client needs.
Overview
15
15
years of professional experience
Work History
Commercial Loan Originator
44 Oak Capital
Parsippany, NJ
08.2025 - Current
- Facilitated loan application processes, ensuring compliance with regulatory standards and guidelines.
- Evaluated borrower creditworthiness through thorough analysis of financial documents and credit reports.
- Collaborated with real estate professionals to streamline loan origination workflows and enhance customer satisfaction.
- Developed tailored mortgage solutions based on client needs, achieving high levels of borrower engagement.
- Conducted thorough borrower assessments to determine appropriate loan products based on individual needs and qualifications.
- Collaborated with internal teams to ensure seamless coordination during the entire loan origination process.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
CLIENT RELATIONSHIP MANAGER
FastCTO
12.2021 - Current
- Build and maintain strong client relationships to foster satisfaction, retention, and repeat business.
- Create and maintain project timelines, ensuring that all deliverables were met efficiently.
- Analyze client needs and market trends to recommend customized solutions that align with their business objectives.
- Develop comprehensive account plans that include long-term strategies to foster client growth and retention.
- Monitor key performance metrics, providing regular reports to stakeholders that highlight successes and identify areas for improvement.
- Facilitate contract negotiations while ensuring compliance with established terms and conditions.
- Collaborate with sales, marketing, and product teams to coordinate efforts and improve service delivery.
- Stay updated on industry developments and the competitive landscape to proactively address client needs.
SENIOR TECHNICAL RECRUITER/TALENT ACQUISITION
INDEPENDENT CONSULTANT
Worldwide
05.2011 - 12.2023
- Provide expert talent acquisition and recruitment consulting services to diverse clients across industries, including technology, finance, and marketing.
- Manage full life-cycle recruitment for positions including, but not limited to, Software Engineers, Lead Mobile, Software Engineers, Backend Engineers, Front End Developers, QA, DevOps, SAP Consultants, Salesforce, Developers, BA, PO/PM, Scrum Masters, UI/UX Designers etc
- Successfully placed C-suite executives, including CTOs, CFOs, VPs, and Directors of Engineering.
- Facilitate the hiring process, prescreened candidates with detailed phone screens, evaluating candidates' capability with a specific requirement's
- Responsible for Recruitment Department Management
- Participate in and/or lead diversity recruiting strategies to attract a diverse talent pool
- Provide Human Resources support
- Maintain communication with new-hire employees, hiring managers, and relevant Human Resource (HR) partners
- Negotiate salary offers and benefits packages with selected candidates on behalf of company
- Assist with the recruitment and interviews of potential candidates
- Weekly stand-ups with Recruiters to collaborate on high priority roles
- Able to do full cycle candidate management from the first conversation, to scheduling phone and onsite interviews, offer presentation/salary negotiation, onboarding process, and start date confirmation
- Placing candidates in EU countries and USA
- Manage job postings across multiple platforms, ensuring accuracy and consistency in content
- Collaborate with HR team members on various initiatives such as employer branding, diversity hiring, and employee retention strategies
- Clients: AxiomSL, Interactive Brokers, Canon, Technest, Aon, Prosea, Cloud Builders, Growth-X, Woolf, Neueda, Multilogiin, GeoGuards, Liiv, etc.
PERSONAL ASSISTANT OF MANAGING DIRECTOR
MARKS & SPENCER KIEV
Kiev
10.2012 - 05.2013
- Coordinate all meetings for executive
- Scheduling (appointments, plans, personal/business trips etc.)
- Respond to customer inquiries and resolve problems, if any
- Translation of documents
- Daily confirmations calls, supply orders and inventory, weekly cash deposits
- Visa support
Education
AGILE SCRUM MASTER -
Scrum Alliance
01.2008
MASTER DEGREE - undefined
Kiev National Linguistic University
Kiev01.2005
Skills
- Managing multiple accounts/projects simultaneously
- Building and nurturing client relationships
- Coordinating cross-functional teams
- Problem Solving
- Customer Service Expert
- Executive Recruitment
- Employee Branding
- Onboard new hires
- Process improvement
- Customer service and support
- High emotional intelligence and interpersonal skills
- Client needs assessment
- Time Management
- Account Management
- Recruitment
- Decision Making Expert
- Full Cycle Recruitment
- Human Resources Information System (HRIS)
- Client Success
- Client Relationship Management
- Document review
- Pipeline management
- Loan processing
- Loan servicing
- Relationship building and management
- Consumer lending
- Client relations
- Credit analysis
- Loan structuring
LANGUAGES
Ukrainian: Native
Russian: Fluent
English: Fluent
Spanish: Basic
Timeline
Commercial Loan Originator
44 Oak Capital
08.2025 - Current
CLIENT RELATIONSHIP MANAGER
FastCTO
12.2021 - Current
PERSONAL ASSISTANT OF MANAGING DIRECTOR
MARKS & SPENCER KIEV
10.2012 - 05.2013
SENIOR TECHNICAL RECRUITER/TALENT ACQUISITION
INDEPENDENT CONSULTANT
05.2011 - 12.2023
MASTER DEGREE - undefined
Kiev National Linguistic University
AGILE SCRUM MASTER -
Scrum Alliance