Tevin Chin
National Retail Supervisor
Bronx,NY
Summary
Proven retail operations leader with 8 years of experience driving performance, developing teams, and leading daily store operations in high-volume, customer-focused environments. Skilled in managing multi-department teams, executing inventory control with precision, and maintaining store presentation and compliance to the highest standards. Known for a hands-on leadership style, strong execution, and the ability to exceed KPIs in both traditional retail and fast-paced turnaround settings. Adept at aligning teams to strategic goals, improving efficiency, and ensuring consistent operational excellence
Overview
7
7
years of professional experience
Work History
National Retail Supervisor
Gordon Brothers
Boston, MA
08.2024 - Current
- Executed asset disposition strategies that maximized recovery value, consistently exceeding financial targets by 10–25%
- Implemented inventory sell-through plans, achieving 95%+ sell-through rates within deadline windows.
- Managed on-site teams of 10–50+ during time-sensitive closures, ensuring compliance with client expectations, legal requirements, and brand standards.
General Manager
Sam Ash Music
Brooklyn, NY
06.2022 - 07.2024
- Directed daily operations of a high-volume specialty retail store generating over $7 million in annual revenue, including sales, staffing, inventory, and customer service
- Oversaw inventory management processes, including accuracy audits and cycle counts, maintaining less than 2% shrink across all departments.
- Maintained store appearance, layout, and merchandising standards; led facility maintenance and coordinated design refreshes to align with brand identity.
Sales Manager
Sam Ash Music
Brooklyn, NY
01.2021 - 06.2022
- Implemented sales training programs that resulted in a 25% increase in average transaction value and 40% growth in accessory attachment rates.
- Collaborated with General Manager to execute floor sets, plan promotions, and align department KPIs with overall store targets.
- Conducted regular coaching sessions and sales huddles, helping staff improve close rates and product knowledge.
Senior Department Manager
Sam Ash Music
Brooklyn, NY
10.2018 - 01.2021
- Oversaw the operations of all department, including sales, inventory management, merchandising, and customer service.
- Handled daily opening and closing procedures, cash control, loss prevention, and associate accountability.
- Ensured all visual merchandising and displays met corporate branding guidelines and seasonal promotional standards.
- Mentored new hires and collaborated with peers to drive inter-departmental consistency and best practices.
Education
Bachelor of Business Administration B.B.A. -
Lehman College
Bronx, NYSkills
- Sales Strategy & Revenue Growth
- Team Leadership & Talent Development
- Inventory Control & Cycle Counts
- Talent Recruitment & Development
- Client Retention & Relationship Building
- Microsoft Office Suite
- POS Systems
- Salesforce / CRM Tools
- Scheduling Software
Timeline
National Retail Supervisor
Gordon Brothers
08.2024 - Current
General Manager
Sam Ash Music
06.2022 - 07.2024
Sales Manager
Sam Ash Music
01.2021 - 06.2022
Senior Department Manager
Sam Ash Music
10.2018 - 01.2021
Bachelor of Business Administration B.B.A. -
Lehman College
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