Tevin Harris
North Hollywood,CA
Summary
Proven leader with a track record of enhancing customer experience and boosting team performance at Salesforce. Expert in retail operations and customer service, adept at problem-solving and staff supervision. Achieved significant improvements in sales and operational efficiency by mentoring staff and optimizing store layouts at My Fish Spot Mississippi Soul Fish. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
My Fish Spot Mississippi SoulFish
10.2023 - 07.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Overnight Stocker
VONS Store
08.2022 - 01.2023
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Sales Associate Supervisor
Salesforce
09.2021 - 01.2022
- Mentored junior sales associates to improve their selling techniques, resulting in higher individual performance.
- Coordinated staff training sessions on new products or promotions to ensure all team members were well-informed about current offerings.
Education
Bachelor of Arts - Business Communications
West Los Angeles College
Culver City, CA06.2018
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Retail Operations
- Time Management
- Team Building and Leadership
- Store Opening and Closing
- Staff Supervision
Timeline
Assistant Store Manager
My Fish Spot Mississippi SoulFish
10.2023 - 07.2024
Overnight Stocker
VONS Store
08.2022 - 01.2023
Sales Associate Supervisor
Salesforce
09.2021 - 01.2022
Bachelor of Arts - Business Communications
West Los Angeles College
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