Summary
Overview
Work History
Education
Skills
Timeline
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Tevin Lawson

Oak Creek,WI

Summary

Driven Assistant Manager and Team Lead with a proven track record at Prader Willie Homes and Aptiv Inc., enhancing team performance and customer satisfaction. Expert in customer relations and team leadership, adept at motivating teams and leveraging product knowledge for service excellence. Achieved significant improvements in operational efficiency and customer engagement through effective task delegation and team coaching. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Prader Willie Homes
12.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Team Lead

Aptiv Inc.
08.2018 - 11.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

Education

High School Diploma -

Mckinley High School
Canton, OH

No Degree - Biology

Viterbo University
La Crosse, WI

Skills

  • Team motivation
  • Product and service knowledge
  • Task Delegation
  • Customer rapport
  • Customer Relations
  • Team Leadership

Timeline

Assistant Manager

Prader Willie Homes
12.2023 - Current

Team Lead

Aptiv Inc.
08.2018 - 11.2023

High School Diploma -

Mckinley High School

No Degree - Biology

Viterbo University

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Tevin Lawson