TEWAL SEYOUM
Portland,OR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Hard working employee with customer service, and multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry level opportunities to expand and to utilize my skills in facilitating growth in a company.
Overview
17
17
years of professional experience
Work History
Environmental Services Housekeeper
Oregon Health Sciences University
Portland, OR
07.2024 - Current
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Operated cleaning equipment, including floor scrubbers and vacuum cleaners.
- Ensured proper disposal of hazardous and non-hazardous waste materials.
- Trained new staff on safety protocols and cleaning procedures.
- Conducted routine inspections to identify maintenance needs and safety hazards.
- Collaborated with healthcare teams to prioritize cleaning schedules based on patient needs.
- Implemented improved cleaning techniques to enhance efficiency and effectiveness of services.
- Developed checklists for daily tasks to ensure accountability and consistency in service delivery.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
Dietary Host
Legacy Good Samaritan Hospital Medical Center
Portland, OR
01.2016 - 01.2023
- Assisted taking meal orders and providing meals to patients in accordance with the outlined dietary guidelines set for by dietitian.
- Placed meal order in person or over the phone.
- Delivered meal trays to patients in their rooms.
- Answered dietary inquiries from patients or sought help from other team members or supervisors to answer their inquiries or address their concerns.
- Transported meal trays/carts from kitchen to designated areas on the floors.
- Assisted with inventory control such as placing orders and stocking refrigerators and shelves with products.
- Worked closely with nurse staff and with all other medical professionals in promoting the best possible care for a patient at the hospital.
- Completed tasks within the established time frame and met all the required quotas expected from a dietary host.
- Kept confidential information according to hospital safety protocols.
Hospitality Service Associate
01.2010 - 01.2016
- Performed customer service at cash register and counted money and balanced the Tiles.
- Prepared and served food at tray lines.
- Checked and verified the printed meal tickets for accuracy of delivery.
- Delivered meals to the patient.
- Followed food safety guidelines.
- Followed security protocols in handling confidential information.
- Participated in team meetings to discuss goals and objectives.
- Maintained the cleanliness of work areas throughout the day.
- Completed assigned tasks within the established time frame.
Education
Bachelor of Arts - Economics
C.U.N.Y Lehman College
The Bronx, NYSkills
Customer Service
Attentive to Details
Customer Inquiry and Response
Time management
Speech clarity
Active Listening
Relationship building
Performance Drives
Timeline
Environmental Services Housekeeper
Oregon Health Sciences University
07.2024 - Current
Dietary Host
Legacy Good Samaritan Hospital Medical Center
01.2016 - 01.2023
Hospitality Service Associate
01.2010 - 01.2016
Bachelor of Arts - Economics
C.U.N.Y Lehman College