Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Teyana Randall
Verified
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Teyana Randall

Greensboro,NC

Work Preference

Job Search Status

Not actively looking

Desired Job Title

Direct Support ProfessionalHuman ResourcesServer/BartenderRecovery Support CoordinatorHost, Server, Takeout, Delivery

Work Type

Full Time

Location Preference

Hybrid
Location: Greensboro, NC, US
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceHealthcare benefitsWork from home optionPaid time off

Summary

Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Overview

1
1
Certification
12
12
years of professional experience

Work History

Direct Support Professional

CareLink Solutions Inc.
Greensboro, NC
10.2023 - Current
  • Provided individualized support to clients with developmental disabilities, enhancing daily living skills and independence.
  • Assisted in creating personalized care plans, ensuring alignment with client goals and needs.
  • Collaborated with multidisciplinary teams to deliver comprehensive care and improve client outcomes.
  • Monitored client progress and behaviors, documenting changes to inform care adjustments.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.

Human Resources

CareLink Solutions Inc.
Greensboro, NC
06.2022 - Current
  • Developed and implemented comprehensive talent acquisition strategies to enhance workforce quality.
  • Designed training programs that improved leadership competencies across departments.
  • Oversaw compliance with employment laws, ensuring risk mitigation and policy adherence.
  • Managed employee relations issues, facilitating conflict resolution and promoting a positive workplace culture.
  • Managed the onboarding process, providing new hires with necessary tools for success from day one.
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.

Server/Bartender

The Rosa
Portsmouth, NH
03.2021 - 03.2022
  • Excel in a fast-paced environment and quickly adapted to the flexibility and demand of the restaurant industry by picking up extra tables and shifts.
  • Gained immeasurable experience in multitasking, verbal communication, customer satisfaction, and conflict.
  • Multitasking making drinks while providing great customer service to guests at the bar.
  • Managed table assignments to optimize service efficiency and guest satisfaction.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Resolved customer complaints promptly, fostering positive dining experiences.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Recovery Support Coordinator

SOS Recovery Community Organization
Dover, NH
09.2021 - 01.2022
  • Managed case documentation and reporting to maintain compliance with organizational standards.
  • Developed comprehensive care plans tailored to individual client needs and goals.
  • Evaluated program effectiveness through feedback collection and continuous improvement initiatives.
  • Advocated for clients' rights and access to community resources, strengthening support networks.
  • Led workshops on recovery strategies, empowering clients with knowledge and skills for sustained growth.
  • Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
  • Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
  • Coordinated client support services to enhance recovery outcomes and overall well-being.

Host, Server, Takeout, Delivery

Olive Garden
01.2017 - 04.2021
  • Excel in a fast-paced environment and quickly adapted to the flexibility and demand of the restaurant industry by picking up extra tables and shifts.
  • Gained immeasurable experience in multitasking, verbal communication, customer satisfaction, and conflict.
  • Clean workspace

Sales Associate/ Key Holder

Olympia Sports
01.2014 - 01.2017
  • Delivered exceptional customer service, enhancing shopper satisfaction and loyalty.
  • Assisted in inventory management, ensuring accurate stock levels and product availability.
  • Collaborated with team members to achieve store sales targets through effective merchandising strategies.
  • Resolved customer inquiries and complaints promptly, fostering positive shopping experiences.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Dover High School
Dover, NH
06-2016

Some College - Experience Liberal Arts

Great Bay Community College
Portsmouth, NH
12-2019

Associate of Arts - General Studies

Guilford Technical Community College
Jamestown, NC
12-2025

Skills

  • Time management
  • Medication administration
  • Relationship building
  • Crisis management
  • HIPAA compliance
  • Cultural awareness
  • First aid and CPR
  • Documentation and recordkeeping

Certification

  • Nurse Aide 1

Languages

English
Full Professional

Timeline

Direct Support Professional

CareLink Solutions Inc.
10.2023 - Current

Human Resources

CareLink Solutions Inc.
06.2022 - Current

Recovery Support Coordinator

SOS Recovery Community Organization
09.2021 - 01.2022

Server/Bartender

The Rosa
03.2021 - 03.2022

Host, Server, Takeout, Delivery

Olive Garden
01.2017 - 04.2021

Sales Associate/ Key Holder

Olympia Sports
01.2014 - 01.2017

Some College - Experience Liberal Arts

Great Bay Community College

High School Diploma -

Dover High School

Associate of Arts - General Studies

Guilford Technical Community College

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