Tez Hewitt
Wentzville,Mo
Summary
Dynamic delivery driver with a clean driving record and a strong commitment to customer service, honed at FedEx. Proven ability to optimize routes, achieving timely deliveries while enhancing customer satisfaction. Recognized for effective collaboration and problem-solving skills, consistently fostering positive relationships and ensuring repeat business through exceptional service.
Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.
Dependable [Desired Position] with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Delivery Driver
24/7 Express Logistics
10.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Operated light trucks to deliver loads as far as 200 miles from home location.
Delivery Driver
FedEx
09.2020 - 11.2022
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
- Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
- Contributed to environmental sustainability by following eco-friendly driving practices.
- Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
- Improved delivery accuracy by diligently checking orders before departure.
- Fostered strong relationships with customers, leading to increased loyalty and repeat business.
- Enhanced team knowledge by sharing best practices for navigation and time management.
- Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Operated light trucks to deliver loads as far as 200 miles from home location.
Street Maintenance Technician
Northwind Apartments & Condominiums
06.2020 - 08.2021
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Wiring Technician
Tc Wiring
01.2021 - 07.2021
- Performed routine maintenance checks on electrical systems to prevent future failures or malfunctions.
- Increased customer satisfaction with prompt and accurate completion of wiring projects.
- Provided exceptional customer service, addressing client concerns promptly while maintaining a professional demeanor at all times.
- Reduced downtime for equipment maintenance through diligent inspections and timely repairs.
- Performed detailed testing for proper connections, ensuring high-quality performance across all projects completed.
- Streamlined inventory management by maintaining an organized system for tracking tools, parts, and supplies.
- Stayed up-to-date on industry trends to incorporate innovative techniques into daily work practices.
Education
High School Diploma -
MOKAN Institute
St Louis, MO06-2023
High School Diploma -
Jennings High School
St.louis Mo10-2014
Skills
- Optimistic mindset
- Customer service
- Effective collaboration
- Loading and unloading
- Route management
- Safe driving record
- GPS navigation
- Time management skills
- Safe driving
- Attention to detail
- Dependable and reliable
- Punctual and reliable
- Valid Driver's license
Languages
English
Full Professional
Timeline
Delivery Driver
24/7 Express Logistics
10.2022 - Current
Wiring Technician
Tc Wiring
01.2021 - 07.2021
Delivery Driver
FedEx
09.2020 - 11.2022
Street Maintenance Technician
Northwind Apartments & Condominiums
06.2020 - 08.2021
High School Diploma -
MOKAN Institute
High School Diploma -
Jennings High School
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