TF TOMIKA FISHER
Harrison,NJ 07029 646-703-4700 tomika_fisher78@hotmail.com
Summary
PROFESSIONAL SUMMARY SKILLS Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Judiciary Clerk II. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
Work History
Judiciary Clerk II
NJ Courts
04.2023 - Current
- Managed administrative duties such as filing documents, scheduling meetings and tracking case statuses.
- Managed court sessions, maintaining attendant records for court proceedings.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
ELIGIBILITY SPECIALIST II HRA
Department Of Social
04.2015 - 04.2023
- Provide information for clients regarding SNAP, cash assistance, or
- Medicaid cases
- Also providing phone numbers and/or addresses to other city agencies or departments
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance
- Review clients’ cases when a client requests for a conference with Medicaid
- Speak with clients face to face when a client walks into the office requesting for a conference
- Documented all communication with applicants and inputted information into the system using Web IQ or POS
- Improved operations through consistent hard work and dedication
- Manage over 50 calls per day
LEAD CASHIER/SHOE SALES ASSOCIATE
Lester's
05.2005 - 04.2015
- Provide customer service which includes returns, exchanges, and purchases
- Also entering customer information into the system
- One or two days during the week working in children's and women's shoe departments
- Directed team of 15 cashiers to maximize performance and deliver exceptional service to every customer
- Evaluated professionalism of checkouts and kept team members on top of cleaning tasks
- Maintained stock within optimal levels to meet expected customer and sales levels
- Delivered backup coverage to provide customers with optimal support
- Mentored other store employees in customer service and assistance to help improve overall satisfaction
- Helped customers complete purchases, locate items and join reward programs
Education
Associate of Arts - Liberal arts
Queensborough Community College
Bayside, NYBACHELOR'S DEGREE - COMPUTER INFORMATION SYSTEMS
Medgar Evers College
Brooklyn, NY05.2005
Skills
- Process Research
- Mail Processing
- Administrative Support
- Court Scheduling
- Court Preparation
- Legal Terminology
- Outbound Calls
Timeline
Judiciary Clerk II
NJ Courts
04.2023 - Current
ELIGIBILITY SPECIALIST II HRA
Department Of Social
04.2015 - 04.2023
LEAD CASHIER/SHOE SALES ASSOCIATE
Lester's
05.2005 - 04.2015
Associate of Arts - Liberal arts
Queensborough Community College
BACHELOR'S DEGREE - COMPUTER INFORMATION SYSTEMS
Medgar Evers College
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