Thabang Barnabas Khoho
Kansas City,MO
Summary
I am very skilled in problem solving and troubleshooting. I also am very methodical and pay attention to details due to my Mathematics and physics background. I believe in person to person relationships and apply my skills to solve human-level issue. I am also a great believer in utilizing my skills to compassionately impart them on the human being as unique.
Overview
27
27
years of professional experience
1
1
Certification
Work History
CNA
Village Shalom
Overland Park, KS
03.2022 - Current
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Assisted patints with ADL's and transfers from bed to wheelchairs, and vice versa with gait belts or Hoyer lifts or Sit-to-Stand mechanical lifts.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing as well as administered showers and/or baths.
- Checked patient vitals such as temperature, blood pressure.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
CNA
AventHealth Care Center Of Overland Park Rehab
Overbrook, KS
02.2020 - 03.2022
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Assisted patints with ADL's and transfers from bed to wheelchairs, and vice versa with gait belts or Hoyer lifts or Sit-to-Stand mechanical lifts.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing as well as administered showers and/or baths.
- Checked patient vitals such as temperature, blood pressure.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
CNA
The Healthcare Resort Of Leawood
Leawood, KS
06.2016 - 12.2019
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Assisted patints with ADL's and transfers from bed to wheelchairs, and vice versa with gait belts or Hoyer lifts or Sit-to-Stand mechanical lifts.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing as well as administered showers and/or baths.
- Checked patient vitals such as temperature, blood pressure.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
CNA
Golden Living Of Edwardsvile
Edwardsville, KS
10.2015 - 08.2018
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Assisted patints with ADL's and transfers from bed to wheelchairs, and vice versa with gait belts or Hoyer lifts or Sit-to-Stand mechanical lifts.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing as well as administered showers and/or baths.
- Checked patient vitals such as temperature, blood pressure.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Customer Service Representative
UnitedHealth Group
Overland Park, KS
01.2006 - 07.2015
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Collected and analyzed customer information to prepare product or service reports.
- Processed customer adjustments to maintain financial accounts.
- Updated account information to maintain customer records.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Customer Service Representative
T-Mobile USA
Lenexa, KS
04.2002 - 10.2008
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Collected and analyzed customer information to prepare product or service reports.
- Processed customer adjustments to maintain financial accounts.
- Recommended products to customers, thoroughly explaining details.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Recorded account information to open new customer accounts.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
CNA
Villa Saint Joseph
Overland Park, KS
03.1993 - 08.1995
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Assisted patints with ADL's and transfers from bed to wheelchairs, and vice versa with gait belts or Hoyer lifts or Sit-to-Stand mechanical lifts.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing as well as administered showers and/or baths.
- Checked patient vitals such as temperature, blood pressure.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
Bachelor of Science - Engineering Physics
University of Rochester
Rochester, NY07.2002
Skills
- Nutrition and Diet
- Activities of Daily Living (ADL) Support
- Fluid Measurement
- Feeding Assistance
Certification
- CNA - Certified Nurse Assistant
Timeline
CNA
Village Shalom
03.2022 - Current
CNA
AventHealth Care Center Of Overland Park Rehab
02.2020 - 03.2022
CNA
The Healthcare Resort Of Leawood
06.2016 - 12.2019
CNA
Golden Living Of Edwardsvile
10.2015 - 08.2018
Customer Service Representative
UnitedHealth Group
01.2006 - 07.2015
Customer Service Representative
T-Mobile USA
04.2002 - 10.2008
CNA
Villa Saint Joseph
03.1993 - 08.1995
Bachelor of Science - Engineering Physics
University of Rochester
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