Purpose: I am a high-producing, service oriented, strategic thinking AV Conference Engineer who goes above and beyond to assess video capabilities with high levels of customer support and training. My techno-geek experience brings efficiency, effectiveness and engagement to any organization.
Specialties: Subject Matter Expert in Audio-Visual technologies including videoconferencing (Zoom, Skype, WebEx, Polycom, Cisco), collaborative technology design and implementation, and presentations (OnCue certified). Coordinate technical AV resources and logistics for meetings and events. Experience with supporting multiple law firms and Minnesota courts.
Overview
25
25
years of professional experience
6
6
Certifications
Work History
AV Conference Engineer
Dorsey & Whitney LLP (via Robert Half Technology)
09.2023 - Current
Provided multimedia, audio-visual and video conference support for attorneys and legal teams for live events and demonstrative exhibits
Set up work spaces including logistical support and A/V equipment for trials, hearings, mediations and other pre-trial activities
Utilized expert-level knowledge of video conference technology and conference room technology to ensure clear video conference connections and flawless performance
Assisted with multimedia projects such as video production, live events, video and audio editing and photography
Managed multiple outside vendors to drive high performance, on-time deliverables and budget adherence
Leveraged previous experience with courtroom technology (MN State Supreme Court) to optimize Dorsey & Whitney’s multimedia support.
TEDX Minneapolis Board Member, Producer
05.2019 - Current
Leveraged new AV technology for Minneapolis TED Talks to live stream presentations with global audiences
Completed setup and engineering at a variety of locations including The Walker, The Guthrie, Cowles Center
Conducted pre-event coaching for communications clarity and visual appeal and direction
Ensured consistent branding with TED Talks and oversee all videos for TEDX Minneapolis.
Director, Production, Camera Operator
Bally Sports
12.2012 - Current
Directed, production work, and camera in-studio operator for Fox Sports shows and live events including Minnesota Wild, Minnesota Twins, Timberwolves, Milwaukee Brewers, Milwaukee Brewers, and more
Scope included pre-game and post-game shows, as well as special events such as Minnesota Twins Hall of Fame.
Owner
VideoMaster
01.1999 - Current
Self-owned business specializing in multi-media communications, story telling
Video editing (digital and analog), audio editing (digital), producing, shooting and directing videos for small business and corporate clients
Digital camera technologies, digital scanning and color correction.
AV Technologies Servicer
Minnesota State Supreme Court (via Robert Half Technology)
04.2023 - 07.2023
Serviced the AV Technologies for the Sixth Judicial District and Minnesota Court of Appeals under short-term contract
Provided on-site repair, reconfigurations, adjustments, and replacement of equipment as needed
Saved the State of MN approximately $20,000 by personally removing a full courtroom of AV technology and relocating and installing it into a new courtroom in three days
Managed the installation including security mechanisms to protect hardware
Oversaw and supervised multiple vendors such as Courtspace, Ispace and more to hold them accountable to contract commitments for warranty work, maintenance agreements, ensured services were completed in a timely and high-quality manner, and that courtrooms worked to their full AV functionality
Provided AV Technology demonstrations, training, and written operating procedures to multiple court employees including administrators, court reporters and more
Managed and upgraded multiple AV systems for different courtrooms including sound systems, digital recording systems, assisted listening equipment, court interpreter equipment, court reporter equipment and video conferencing equipment
Live-streamed the First Court of Appeals, including directing cameras and technology backend.
Senior System Engineer
SPS Commerce
04.2016 - 09.2021
Video conferencing subject matter expert: Zoom, Webinar, Skype, Lifesize, WebEx, Polycom and more
Setup and installed local video conference systems for 42 conference rooms and conducted training for all employees
Researched and vetted new AV vendor; built strong working relationship with vendor and held them accountable to contractual details for installation and servicing
Produced 12 Sales Road Shows in major cities across the United States with SPS Events Team; produced professional photography, recorded video, streamed, branding, edited footage, interviewed clients, posted final corporate video online
Producer, editor and director for corporate communications videos for sales, web, internal/external communications, and client-facing videos.
Audio-Video System Administrator
Digital River
05.2011 - 04.2016
As organization’s main multi-media and video subject matter expert, consulted and produced videos for business partners on global communications events, including corporate videos, webinars, international trade shows, training and sales presentations
Set up war room technologies for incident management
Initiated confidentiality and information boundaries for executive presentations including video server setup, access privileges and information security
Planned, scheduled and executed secure video conferencing events for all company divisions including global town halls and international conferences
Created 85 channels of on-demand video streaming, with content including corporate and marketing communications for both internal and customer-facing messaging.
Multi-Media Hardware Specialist
Faegre & Benson LLP (via Robert Half Technology)
12.2010 - 05.2011
Configured, scheduled, setup and operated presentation, audio/visual, video conferencing and trial presentation systems (on-site, off-site and courtroom settings)
Assisted remote offices as necessary
Acted as subject-matter expert with hardware, software and presentation equipment
Performed diagnostics, troubleshot hardware and software problems
As necessary, scheduled service calls with 3rd party vendors
Maintained service/repair records
Assist the Training Group and other IT personnel in training users and creating documentation on new or different hardware, audio/video equipment and the creation or revision of procedures and policy statements.
Education
U of M, Bachelor of Arts, Photo & Video Technologies -
Skills
Subject Matter Expert in Audio-Visual technologies including videoconferencing (Zoom, Skype, WebEx, Polycom, Cisco), collaborative technology design and implementation, and presentations (OnCue certified) Coordinate technical AV resources and logistics for meetings and events Experience with supporting multiple law firms and Minnesota courtsundefined
Certification
Microsoft Teams Certified 2023
Experience And Skills
Fox Sports North: Final Four, All Star Game, Super Bowl
President Obama’s trip to Minnesota, 2012, CNN
Face The Nation Cameraman, 2010-2011, CBS
Technical Director RNC, 2008, CNN/MSNBC
Purpose
I am a high-producing, service oriented, strategic thinking AV Conference Engineer who goes above and beyond to assess video capabilities with high levels of customer support and training. My techno-geek experience brings efficiency, effectiveness and engagement to any organization.
Awards
EMMY Award winner 2013 Fox Sports- Wild Live
EMMY Award Show Live 2013 production
Winner, Employee of the Quarter, SPS
Nominated for Employee of the Quarter four times, SPS
Employee of the Quarter, Digital River, July 2011 (first quarter after starting)
Nominated for Employee of the Month award, Allianz
Winner: Service with Style award, Allianz
16 Golden Eagle awards for going above and beyond, Allianz
Timeline
AV Conference Engineer
Dorsey & Whitney LLP (via Robert Half Technology)
09.2023 - Current
AV Technologies Servicer
Minnesota State Supreme Court (via Robert Half Technology)
04.2023 - 07.2023
TEDX Minneapolis Board Member, Producer
05.2019 - Current
Senior System Engineer
SPS Commerce
04.2016 - 09.2021
Director, Production, Camera Operator
Bally Sports
12.2012 - Current
Audio-Video System Administrator
Digital River
05.2011 - 04.2016
Multi-Media Hardware Specialist
Faegre & Benson LLP (via Robert Half Technology)
12.2010 - 05.2011
Owner
VideoMaster
01.1999 - Current
U of M, Bachelor of Arts, Photo & Video Technologies -