Thad Fleming
Houston,TX
Summary
To obtain a position that will allow me to utilize my skills and ability to work in a team environment as a Capable Rigger with NCCER certification. Knowledgeable about equipment operation and load safety. Pursuing a challenging new position with room for advancement. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Partner Driver
Uber
08.2018 - Current
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Inside Adjuster
Pilot Catastrophe Services
09.2018 - 12.2023
- Improved claim processing efficiency by conducting thorough investigations and promptly addressing discrepancies.
- Enhanced client satisfaction by providing timely updates and effectively resolving claim disputes.
- Increased overall productivity by managing a large caseload while maintaining strict attention to detail and accuracy in documentation.
- Ensured compliance with state regulations and company policies through diligent review of all claim-related materials.
Ramp Agent
Menzies Aviation
12.2017 - 06.2018
- Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
- Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Retail Merchandiser
Premium Retail Services
01.2016 - 12.2017
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
- Enhanced store sales through effective product placement and targeted promotions.
- Collaborated with store managers to develop seasonal merchandising plans, maximizing revenue potential.
- Implemented data-driven strategies for optimizing product assortment and placement, resulting in increased sales.
Lead Merchandiser
Driveline Retail Merchandising
07.2013 - 12.2016
- Increased sales by developing visually appealing merchandise displays and promotional materials.
- Improved store aesthetics through innovative merchandising techniques and strategic product placement.
- Led a team of merchandisers, providing training and guidance for optimal performance.
- Boosted customer satisfaction by collaborating with team members to create an engaging shopping experience.
Education
High school diploma or GED - Business
Fountainebleau High School
Mandeville, LA2014
Some College (No Degree) -
Delgado Community College
New Orleans, LAInsurance -
Insurance School Inc
Houston05.2018
Advanced Rigging
NCCER
Houston, TX12.2023
Skills
- Proficient in Software
- Safety Understanding
- Company Processes and Procedures
- Load Calculation
- Critical Thinking
- Verbal Communication
- Decision-Making
- Team Management
- Interpersonal Communication
- Analytical and Critical Thinking
- Teamwork and Collaboration
Certification
December 2018 to Present
Property and Casualty License State OF Texas
November 2020 to January 2022
driver's license
TWIC Card
BLS Certification
Confined Space Certification
Present
Advance Rigger
December 2023 to December 2028
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Inside Adjuster
Pilot Catastrophe Services
09.2018 - 12.2023
Partner Driver
Uber
08.2018 - Current
Ramp Agent
Menzies Aviation
12.2017 - 06.2018
Retail Merchandiser
Premium Retail Services
01.2016 - 12.2017
Lead Merchandiser
Driveline Retail Merchandising
07.2013 - 12.2016
High school diploma or GED - Business
Fountainebleau High School
Some College (No Degree) -
Delgado Community College
Insurance -
Insurance School Inc
Advanced Rigging
NCCER
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