Thaddea Williams

Reliable Beverage & Customer Service Professional Dedicated to Providing Outstanding Guest Experiences

St. Petersburg

Summary

Customer service professional with extensive experience in fast-paced food and retail settings. Recognized for delivering exceptional guest service, precise cash handling, and maintaining a positive demeanor. Proficient in upholding cleanliness and organization in service areas while adhering to company and safety policies. Committed to fostering a welcoming environment that promotes guest satisfaction and repeat business. Brings strong attention to detail, teamwork, and a commitment to creating an enjoyable guest experience that encourages repeat visits. Ready to uphold all beverage service, gaming, and alcohol-awareness standards while contributing to an energetic, guest-focused team culture.

Overview

years of professional experience

Work History

Retail Associate / Cashier

Rainbow Beauty Supply

Winter Garden

09.2023 - 08.2024

Processed high volume of customer transactions with precision and adherence to cash-handling procedures.
Assisted guests courteously, ensuring satisfaction with every interaction and product experience.
Maintained clean, organized, and sanitary store environment consistently.
Guided customers in selecting beauty products tailored to individual needs.
Optimized product displays, enhancing visual appeal of store environment.
Collaborated with team members to achieve sales targets and elevate service quality.
Educated customers on product benefits and application techniques effectively.
Managed inventory through restocking, organizing merchandise, and conducting audits.

Package Handler

FedEx

Orlando

09.2022 - 08.2023

Worked efficiently in a physically demanding, team-based environment while maintaining accuracy and safety.
Followed all company procedures and standards to ensure compliance and reliability.

Team Member / Cashier

McDonald's

Winter Garden

10.2019 - 08.2020

Took guest orders, processed cash and credit transactions accurately, and provided fast, friendly service.
Processed high volume of customer transactions accurately, ensuring compliance with cash-handling procedures.
Processed transactions accurately using point-of-sale systems.
Maintained service and dining areas in clean, sanitary condition to promote guest safety and satisfaction.
Processed high volume of customer transactions accurately, adhering to cash-handling procedures.
Ensured food and beverage orders were properly prepared and served in compliance with brand standards.
Prepared and served a variety of beverages to guests promptly.
Maintained cleanliness and organization of beverage stations during shifts.
Trained staff on beverage preparation techniques and safety protocols effectively.
Collaborated with kitchen staff to guarantee timely beverage orders.
Analyzed customer feedback surveys to identify trends in beverage preferences.
Managed inventory levels, organized stock for efficient access, and reported needs to management.

Education

High School -

Sunshine High School

Orlando, FL

05-2023

Skills

Cash handling and POS systems
Guest service and hospitality
Food and beverage service
Cleanliness and organization standards
Alcohol awareness and safety practices
Inventory management
Time management and multitasking

Attention to detail
Team collaboration and communication
Effective communication
Problem solving
Conflict resolution
Professional demeanor

References

Available upon request

How I Can Benefit Your Company

Deliver exceptional guest service that creates a welcoming, memorable experience and encourages return visits.
Maintain organized, sanitary bar and service areas that reflect company standards at all times.
Apply accurate cash handling and adherence to beverage control and regulatory procedures.
Contribute to a positive, team-focused work environment and uphold responsible alcohol service practices.
Bring an energetic, professional attitude that aligns with the company's image of excitement and hospitality.

Timeline