THADDEUS CRAWFORD
Medford,OR
Summary
Strategic, systems-level leader with 20+ years of progressive management experience across military, healthcare, social services, emergency management, and community-based public institutions. Expert in developing high-reliability service systems, leading multidisciplinary teams, and operationalizing trauma-informed, equity-centered interventions for vulnerable and high-needs populations. Demonstrated mastery in organizational governance, regulatory compliance, crisis leadership, and cross-sector coalition building. Adept at synthesizing complex data, translating emerging research into operational frameworks, and driving institution-wide change in dynamic, resource-constrained environments. Licensed Residential Care Administrator and seasoned executive with a proven record of strengthening institutional resilience, expanding community impact, and advancing mission-aligned outcomes.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Community Resource Manager
Jackson County Library Services
Jackson County, OR
01.2025 - Current
- Provide advanced trauma-informed support to patrons experiencing severe and intersecting vulnerabilities, including behavioral health crises, substance-use disorders, chronic homelessness, domestic violence, and systemic marginalization.
- Conduct comprehensive psychosocial assessments; deliver evidence-based referrals; and build sustained trust with high-needs individuals while operating outside traditional case-management structures.
- Serve as an institutional subject-matter expert for frontline library staff, modeling de-escalation, crisis communication, and harm-reduction practices, and leading structured after-action evaluations for critical incidents.
- Oversee system-wide operations of the Community Resources Department, supervising Resource Specialists across multiple branches and ensuring fidelity to safety protocols, incident-reporting standards, and organizational conduct policies.
- Act as the primary liaison to contracted security personnel and collaborate with Executive Leadership, Branch Managers, and Facilities teams to strengthen environmental safety, risk mitigation, workflow optimization, and continuity-of-service strategies.
- Represent JCLS within regional Continuum of Care networks to advance coordinated responses to public-health and social-service challenges affecting vulnerable populations.
Eviction Prevention Supervisor & Healthcare Navigator
ACCESS
Jackson County, OR
01.2024 - 01.2025
- Directed a multidisciplinary team responsible for stabilizing households experiencing acute economic distress, medical hardship, and imminent risk of displacement.
- Led trauma-informed, client-centered interventions and coordinated with healthcare systems, social-service agencies, SSVF partners, and public institutions to reduce housing insecurity as a key social determinant of health.
- Ensured compliance with federal and state funding frameworks while enhancing programmatic accessibility, equity, and outcomes across diverse populations.
- Advanced integrated care within the VA and community medical systems by advocating for veteran access to life-sustaining treatments, regulatory alignment, and evidence-based care transitions.
- Designed comprehensive outreach strategies, including in-home assessments and community engagement, to address complex barriers to treatment adherence.
- Developed multidisciplinary support plans leveraging housing navigation, transportation assistance, and legal advocacy to promote long-term health stabilization.
Executive Director
Ohana Ventures
Grants Pass, OR
01.2023 - 01.2024
- Directed strategic, financial, and clinical operations for a multi-level senior care campus (Independent, Assisted, and Memory Care).
- Led enterprise-wide initiatives in risk management, regulatory compliance, and interdisciplinary service integration, advancing measurable improvements in resident outcomes across emotional, cognitive, and physical domains.
- Instituted human-capital development programs that enhanced workforce competency, regulatory readiness, and continuity of care.
- Implemented advanced fiscal and operational frameworks-cost-containment systems, strategic procurement, labor-optimization models, and forecasting analytics-resulting in improved sustainability and resilience.
- Leveraged systems thinking to align organizational mission, performance metrics, and cross-departmental workflows, cultivating a culture of continuous improvement and ethical, person-centered care.
Senior Disaster Program Manager
American Red Cross
Medford, OR
01.2022 - 01.2023
- Directed multi-jurisdictional disaster-services strategy integrating preparedness, response, and recovery within national emergency management frameworks.
- Utilized advanced situational analysis, operational research, and evidence-informed decision-making to guide cross-disciplinary teams in large-scale incident management.
- Strengthened regional volunteer leadership pipelines by designing scalable engagement systems, professional development programs, and interagency coordination models.
- Collaborated with government, healthcare, and nonprofit partners to optimize resource distribution, enhance community resilience, and support equitable outcomes for disproportionately impacted populations.
Memory Care Director
Bonaventure Senior Living
Medford, OR
01.2021 - 01.2022
- Oversaw clinical, regulatory, and operational management of a Memory Care unit, applying gerontological research and interdisciplinary collaboration to improve cognitive and behavioral health outcomes.
- Directed advanced financial modeling and predictive analytics to optimize budget performance and resource deployment.
- Developed comprehensive quality assurance systems, ensuring alignment with federal and state regulations.
- Designed evidence-based resident programming that integrated cognitive stimulation, behavioral health strategies, and family engagement.
Campus Plant Operations Director
Cascade Living Group
Grants Pass, OR
01.2020 - 01.2021
- Managed a 22-acre, 350-bed senior living campus, overseeing all critical infrastructure systems and multimillion-dollar maintenance operations.
- Implemented predictive maintenance methodologies and advanced operational analytics to improve system reliability and regulatory compliance.
- Led high-performance teams through enhanced safety protocols, emergency-readiness initiatives, and cross-functional infrastructure improvements.
- Optimized environmental sustainability and accelerated unit turnover, directly improving organizational revenue streams and resident satisfaction.
Staff Sergeant (E-6)
United States Marine Corps
01.1996 - 01.2014
- Regimental Administrative Chief (7th Marine Regiment)
- Regimental Assistant Operations Chief (7th Marine Regiment)
- Regimental Planning Chief (7th Marine Regiment)
- OIF/Task Force Planning Manager (I Marine Expeditionary Force)
- Infantry Platoon Sergeant (1st Battalion, 5th Marines)
- Military Recruiter (Recruiting Station San Francisco)
- Infantry Combat Instructor (School of Infantry - East)
- Infantry Machinegunner (1st Battalion, 1st Marines)
Education
Advanced Executive Certificates - Business Strategy, Food & Beverage Management, Healthcare Management
Cornell University - SC Johnson College of Business
OnlineDiploma - Terrorism & Homeland Security
Park University
Bachelor of Science - Security Management - Cybersecurity Concentration
University of Phoenix
Associate of Arts - General Studies
University of Phoenix
Certification
Licensed Residential Care Facility Administrator – License # 10229258 – Exp 31 Jan 2027
Oregon State Notary Public – Commission # 1061523 – Exp: 18 Aug 2029
Timeline
Community Resource Manager
Jackson County Library Services
01.2025 - Current
Eviction Prevention Supervisor & Healthcare Navigator
ACCESS
01.2024 - 01.2025
Executive Director
Ohana Ventures
01.2023 - 01.2024
Senior Disaster Program Manager
American Red Cross
01.2022 - 01.2023
Memory Care Director
Bonaventure Senior Living
01.2021 - 01.2022
Campus Plant Operations Director
Cascade Living Group
01.2020 - 01.2021
Staff Sergeant (E-6)
United States Marine Corps
01.1996 - 01.2014
Associate of Arts - General Studies
University of Phoenix
Advanced Executive Certificates - Business Strategy, Food & Beverage Management, Healthcare Management
Cornell University - SC Johnson College of Business
Diploma - Terrorism & Homeland Security
Park University
Bachelor of Science - Security Management - Cybersecurity Concentration
University of Phoenix