THADDEUS CRAWFORD
Medford,OR
Summary
Strategic, systems-level leader with 20+ years of progressive management experience across military, healthcare, social services, emergency management, and community-based public institutions. Expert in developing high-reliability service systems, leading multidisciplinary teams, and operationalizing trauma-informed, equity-centered interventions for vulnerable and high-needs populations. Demonstrated mastery in organizational governance, regulatory compliance, crisis leadership, and cross-sector coalition building. Adept at synthesizing complex data, translating emerging research into operational frameworks, and driving institution-wide change in dynamic, resource-constrained environments. Licensed Residential Care Administrator and seasoned executive with a proven record of strengthening institutional resilience, expanding community impact, and advancing mission-aligned outcomes.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Community Resource Manager
Jackson County Library Services
01.2025 - Current
- Provide advanced trauma-informed support to patrons experiencing severe and intersecting vulnerabilities, including behavioral health crises, substance-use disorders, chronic homelessness, domestic violence, and systemic marginalization.
- Conduct comprehensive psychosocial assessments; deliver evidence-based referrals; and build sustained trust with high-needs individuals while operating outside traditional case-management structures.
- Serve as an institutional subject-matter expert for frontline library staff, modeling de-escalation, crisis communication, and harm-reduction practices, and leading structured after-action evaluations for critical incidents.
- Oversee system-wide operations of the Community Resources Department, supervising Resource Specialists across multiple branches and ensuring fidelity to safety protocols, incident-reporting standards, and organizational conduct policies.
- Act as the primary liaison to contracted security personnel and collaborate with Executive Leadership, Branch Managers, and Facilities teams to strengthen environmental safety, risk mitigation, workflow optimization, and continuity-of-service strategies.
- Represent JCLS within regional Continuum of Care networks to advance coordinated responses to public-health and social-service challenges affecting vulnerable populations.
Eviction Prevention Supervisor & Healthcare Navigator
ACCESS
01.2024 - 01.2025
- Directed a multidisciplinary team responsible for stabilizing households experiencing acute economic distress, medical hardship, and imminent risk of displacement.
- Led trauma-informed, client-centered interventions and coordinated with healthcare systems, social-service agencies, SSVF partners, and public institutions to reduce housing insecurity as a key social determinant of health.
- Ensured compliance with federal and state funding frameworks while enhancing programmatic accessibility, equity, and outcomes across diverse populations.
- Advanced integrated care within the VA and community medical systems by advocating for veteran access to life-sustaining treatments, regulatory alignment, and evidence-based care transitions.
- Designed comprehensive outreach strategies, including in-home assessments and community engagement, to address complex barriers to treatment adherence.
- Developed multidisciplinary support plans leveraging housing navigation, transportation assistance, and legal advocacy to promote long-term health stabilization.
Executive Director
Ohana Ventures
01.2023 - 01.2024
- Directed strategic, financial, and clinical operations for a multi-level senior care campus (Independent, Assisted, and Memory Care).
- Led enterprise-wide initiatives in risk management, regulatory compliance, and interdisciplinary service integration, advancing measurable improvements in resident outcomes across emotional, cognitive, and physical domains.
- Instituted human-capital development programs that enhanced workforce competency, regulatory readiness, and continuity of care.
- Implemented advanced fiscal and operational frameworks-cost-containment systems, strategic procurement, labor-optimization models, and forecasting analytics-resulting in improved sustainability and resilience.
- Leveraged systems thinking to align organizational mission, performance metrics, and cross-departmental workflows, cultivating a culture of continuous improvement and ethical, person-centered care.
Senior Disaster Program Manager
American Red Cross
01.2022 - 01.2023
- Directed multi-jurisdictional disaster-services strategy integrating preparedness, response, and recovery within national emergency management frameworks.
- Utilized advanced situational analysis, operational research, and evidence-informed decision-making to guide cross-disciplinary teams in large-scale incident management.
- Strengthened regional volunteer leadership pipelines by designing scalable engagement systems, professional development programs, and interagency coordination models.
- Collaborated with government, healthcare, and nonprofit partners to optimize resource distribution, enhance community resilience, and support equitable outcomes for disproportionately impacted populations.
Memory Care Director
Bonaventure Senior Living
01.2021 - 01.2022
- Oversaw clinical, regulatory, and operational management of a Memory Care unit, applying gerontological research and interdisciplinary collaboration to improve cognitive and behavioral health outcomes.
- Directed advanced financial modeling and predictive analytics to optimize budget performance and resource deployment.
- Developed comprehensive quality assurance systems, ensuring alignment with federal and state regulations.
- Designed evidence-based resident programming that integrated cognitive stimulation, behavioral health strategies, and family engagement.
Campus Plant Operations Director
Cascade Living Group
01.2020 - 01.2021
- Managed a 22-acre, 350-bed senior living campus, overseeing all critical infrastructure systems and multimillion-dollar maintenance operations.
- Implemented predictive maintenance methodologies and advanced operational analytics to improve system reliability and regulatory compliance.
- Led high-performance teams through enhanced safety protocols, emergency-readiness initiatives, and cross-functional infrastructure improvements.
- Optimized environmental sustainability and accelerated unit turnover, directly improving organizational revenue streams and resident satisfaction.
Staff Sergeant (E-6)
United States Marine Corps
01.1996 - 01.2014
- Regimental Administrative Chief (7th Marine Regiment)
- Regimental Assistant Operations Chief (7th Marine Regiment)
- Regimental Planning Chief (7th Marine Regiment)
- OIF/Task Force Planning Manager (I Marine Expeditionary Force)
- Infantry Platoon Sergeant (1st Battalion, 5th Marines)
- Military Recruiter (Recruiting Station San Francisco)
- Infantry Combat Instructor (School of Infantry - East)
- Infantry Machinegunner (1st Battalion, 1st Marines)
Education
Advanced Executive Certificates - Business Strategy, Food & Beverage Management, Healthcare Management
Cornell University - SC Johnson College of Business
OnlineDiploma - Terrorism & Homeland Security
Park University
Bachelor of Science - Security Management - Cybersecurity Concentration
University of Phoenix
Associate of Arts - General Studies
University of Phoenix
Certification
Licensed Residential Care Facility Administrator – License # 10229258 – Exp 31 Jan 2027
Oregon State Notary Public – Commission # 1061523 – Exp: 18 Aug 2029
Timeline
Community Resource Manager
Jackson County Library Services
01.2025 - Current
Eviction Prevention Supervisor & Healthcare Navigator
ACCESS
01.2024 - 01.2025
Executive Director
Ohana Ventures
01.2023 - 01.2024
Senior Disaster Program Manager
American Red Cross
01.2022 - 01.2023
Memory Care Director
Bonaventure Senior Living
01.2021 - 01.2022
Campus Plant Operations Director
Cascade Living Group
01.2020 - 01.2021
Staff Sergeant (E-6)
United States Marine Corps
01.1996 - 01.2014
Associate of Arts - General Studies
University of Phoenix
Advanced Executive Certificates - Business Strategy, Food & Beverage Management, Healthcare Management
Cornell University - SC Johnson College of Business
Diploma - Terrorism & Homeland Security
Park University
Bachelor of Science - Security Management - Cybersecurity Concentration
University of Phoenix