Denise Bechard

• Coordinated services with other agencies, community-based organizations, and professionals to provide useful benefits to clients.
• Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
• Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
• Fostered open lines of communication with clients and support networks, involving them in the case management process as appropriate.
• Liaised with social worker to expedite assistance.
• Monitored clients' progress and tracked client services to provide crisis interventions.
• Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
• Collaborated with community members to develop and implement services.
• Provided leadership, guidance and support to staff members.
• Strengthened relationships with community organizations to increase access to supportive resources for clients in need.

See above. I went with the contract to the new employer.