Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Section name
Community Service
Section name
Generic
ANDREA  JO PEREZ

ANDREA JO PEREZ

4481 Copper St Miami,AZ

Summary

Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service.

Known for reliability and proactive approach to meeting customer and organizational goals.

Experienced with handling customer interactions and resolving issues promptly.

Utilizes communication and empathy to build strong customer relationships.

Track record of maintaining high customer satisfaction and fostering loyalty.

Have an impeccable driving record, with no major accidents.

Overview

7
7
years of professional experience
1
1
Certificate

Work History

Case Manager- Community server

Az Youth Partnership
Globe, AZ
01.2024 - 11.2025
  • Achieved consistent client engagement through fostering a supportive environment.
  • Addressed individual medical concerns to enhance client well-being and satisfaction.
  • Achieved increased community engagement in Gila County by implementing an outreach initiative that included visits to Globe, Miami, Payson, Kearny, Hayden, San Carlos, Peridot, and Bylas, AZ. Enhanced program.
  • Cultivated trust and rapport with community members, leading to greater program participation.
  • Achieved enhanced record-keeping accuracy through effective management of daily data entry for individual clients.
  • Facilitated timely delivery of care packages.
  • Improved access to essential resources.
  • Collaborated effectively with team members to support project goals.
  • Assisted colleagues with various tasks to enhance team productivity.
  • Maintained a positive and empathetic attitude to foster a supportive work environment.
  • Collaborated with local organizations and service providers to coordinate care and ensure effective communication among stakeholders.
  • Oversaw client progress, delivering continuous support and timely interventions to ensure goal attainment.
  • Ensured accuracy and confidentiality of client records while adhering to regulatory guidelines.

Paraprofessional

Copper Rim Elementary
Globe, Az
02.2019 - 02.2023
  • Assisted in the classroom by providing one-on-one support to students, helping them grasp key concepts and improve their academic performance.
  • Conducted small group activities and facilitated lessons that engaged students and fostered a collaborative learning environment.
  • Gained experience in managing classroom behavior and implementing strategies to promote a positive and productive atmosphere.
  • Maintained effective communication with parents and guardians, providing updates on student progress and discussing strategies for support at home.
  • Collaborated with special education staff to adapt materials for diverse learning needs.
  • Monitored student progress and provided feedback to enhance academic performance.
  • Mentored new paraprofessionals on effective classroom management practices and support strategies.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.

Education

High School Diploma -

LaVonne's Classic Beauty College
Globe, AZ
10-1988

High School Diploma - undefined

Globe High School
Globe, AZ
05-1984

Skills

  • Excellent and responsible driver and driving record
  • Personable (Experienced)
  • Customer Service (Experienced)
  • Mathematics (Skillful)
  • Management (Experienced)
  • Communication (Experienced)
  • Empathetic and Caring (Experienced)
  • Problem-solving
  • Time management
  • Case documentation
  • Active listening
  • Organization and multitasking
  • Relationship building
  • Decision-making
  • Excellent and responsible driver
  • Conflict resolution
  • Positive attitude
  • Client advocacy
  • Documentation and reporting
  • Case management
  • Critical thinking
  • Records management
  • Data entry and analysis
  • Emotional awareness

Accomplishments

    Impeccable driving record.

    CPR Training certified.

    Very responsible, always willing to help.

    Resolves issue which led to lead to positive and fair outcomes..

    Collaborated with team members in the development of reaching the goal at hand.

    Achieved goals through persistence and positive attitudes and a cooperating team with the ability to achieve multiple tasks .

    Used Microsoft Excel to develop inventory tracking spreadsheets.

    Achieved all tasks by completing promptly with accuracy and efficiency.

    I have successfully been in retail, waitress, bartender, professional poker dealer, owned my own business, been a foster parent, and successfully adopted my child, caretaker for elderly, case manager, title1 para.

    I feel I can achieve goals when I have goals to achieve.

Certification

  • Certified Foster Parent
  • San Carlos Apache Tribe
  • Certified Foster Parent from 2009 to 2018.
  • As a Foster parent, it was my responsibility to care and provide for help for the child which included therapy if needed as most of the children had AFSD which came with many challenges on its own.
  • As a parent it was my job to help build confidence and life skills that would help the child become a productive citizen to their future as a young adult and into adulthood the child that I was privileged to care and eventually adopted has successfully graduated from high school this year class of 2025.

Interests

  • Youth Development Programs
  • Fundraising Events
  • Advocacy Campaigns
  • Offering time and support to shelters for the homeless, women, and animals
  • Community Cleanup
  • Getting involved in local advocacy groups to promote positive change in the community

Timeline

Case Manager- Community server

Az Youth Partnership
01.2024 - 11.2025

Paraprofessional

Copper Rim Elementary
02.2019 - 02.2023

High School Diploma - undefined

Globe High School

High School Diploma -

LaVonne's Classic Beauty College

Section name

OPEN MINDED, PROFESSIONAL, TEAM PLAYER, RELIABLE, HONEST, TRUSTWORTHY

Community Service

Gila County, Animal Rescuer, I have successfully rescued, trained and raised canines.

Section name

OPEN MINDED, PROFESSIONAL, TEAM PLAYER, RELIABLE, HONEST, TRUSTWORTHY