Arnecia Ward
Richmond,TX
Summary
Dedicated Special Education Teacher Assistant skilled in developing and implementing lesson plans to meet class learning and behavioral goals. Compassionate and responsible classroom support professional with creative and flexible approach to dealing with educational and behavioral issues. Over 10 years of experience in Special Education support roles.
Overview
10
10
years of professional experience
Work History
ERS Customer Service Agent
AAA Texas
09.2023 - Current
- Enhanced customer experiences by providing timely and accurate information on products and services.
- Enhanced customer satisfaction by providing timely and efficient roadside assistance services and insurance concerns.
Special Education Teacher Assistant
Fort Bend ISD
04.2021 - 09.2023
- Supported student learning objectives through personalized and small group assistance.
- Applied specialized teaching techniques to reinforce social and communication skills.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Special Education Teacher Assistant
Alief Independent School District
08.2020 - 04.2021
- Provided support to help students with special needs learn and grow.
- Monitored student actions and applied established interventions to redirect behavior and resolve conflicts.
Office Aide
Houston ISD
08.2014 - 08.2020
- Organized, stored and retrieved files to enhance daily operations and support student needs.
- Interacted with parents by phone, email, or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff and teachers.
Education
Associate - Arts—Behavioral Sciences
Houston Community College
Houston, TX2016
Skills
- Great organizational skills
- Multitasking Adaptive Team Player
- Behavioral Plan Management
- IEP Goals
- Autism and Spectrum Disorders
- Clerical Support
Timeline
ERS Customer Service Agent
AAA Texas
09.2023 - Current
Special Education Teacher Assistant
Fort Bend ISD
04.2021 - 09.2023
Special Education Teacher Assistant
Alief Independent School District
08.2020 - 04.2021
Office Aide
Houston ISD
08.2014 - 08.2020
Associate - Arts—Behavioral Sciences
Houston Community College