Thaddeus Pratt
Richmond,TX
Summary
Experienced Funeral Director with over 9 years of experience in Funeral Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Devoted Funeral Director with extensive experience in industry and talent for consoling bereaved families. Patiently counsels families, as well as clients exploring pre-need future funeral options. Caring and knowledgeable Funeral Director with over 9 years working in Funeral Service Industry.a. Extensive background in visitations and burials. Adept at listening and responding to needs and wishes of clients with sensitivity and respect. Licensed Embalmer with cosmetology background working with funeral homes to provide caring, quality services to grieving families. Organized, detail-oriented and personable. Willing to work flexible schedule.
Overview
17
17
years of professional experience
1
1
Certification
Work History
AIC Funeral Manager in Charge
Fidelity Memorial Group
03.2024 - Current
- Enhanced employee engagement with regular feedback, recognition programs, and career development support.
- Reduced staff turnover rates with effective onboarding processes, training programs, and ongoing support for professional growth opportunities.
- Led cross-functional teams to streamline operations and successfully achieve organizational goals.
- Created a positive work environment by fostering open communication and encouraging employee development opportunities.
- Managed budgets effectively, reducing unnecessary expenses while maintaining high-quality resources for the team.
- Oversaw hiring process, selecting top talent that contributed significantly to company growth and success.
Funeral Director in Charge
Bay Area Funeral Directors
03.2017 - Current
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Met with families of deceased to discuss funeral service requests, disposition of remains and pricing.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Monitored high-volume phone lines and displayed proper phone etiquette.
- Conducted more than 275 funerals, visitations and memorial services over course of 12 months.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
- Interviewed, hired and trained 4 staff members.
- Liaised between hospitals, physicians, county coroner, and members of clergy to coordinate final arrangements.
Funeral Director and Embalmer
Carnes Funeral Home
04.2011 - Current
- Adhered to health and sanitation laws for all embalming processes
- Prepared remains for services, viewings and cremations
- Completed incisions to withdraw blood and waste and inserted embalming fluid with pump
- Met with families of deceased to discuss funeral service requests, disposition of remains and pricing
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers
- Discussed nature of funeral service, disposition of remains and funeral costs with family members
- Closed and secured caskets and led funeral corteges to churches and burial sites
- Picked up deceased at private homes, hospitals and county morgues
- Communicated with insurance companies to secure death benefits for payment of services
- Performed embalming procedures and updated case study reports
- Secured and filed burial permits and made funeral arrangements
- Maintained excellent attendance record, consistently arriving to work on time
- Worked with families and loved ones of deceased loved ones to set funeral service plans and select caskets
- Managed consultations with loved ones seeking to arrange funeral details for family members or friends
- Maintained well-organized, tidy and fully-functional facilities for guests
Social Worker
Spring Branch Hospital
05.2007 - 04.2010
- Organized clinical documentation, treatment plans, and referrals
- Preserved and prepared reports and treatment records
- Worked with medical teams, patients and families to implement effective treatment plans
- Coordinated individualized discharge plans to manage safe transition back into community and home environments
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Completed psychosocial evaluations and needs assessments
- Coordinated program referrals for community-based resources
Education
Bachelor of Social Work - Social Work
Our Lady of The Lake University
San Antonio, TX12.1997
Master of Social Work - Social Work
Our Lady of The Lake University
San Antonio, TX05.1999
Associate of Mortuary Arts - Funeral Direction And Embalming
Commonwealth Institute of Funeral Service
Houston, TX05.2011
Skills
- Licensed Funeral Director in Texas
- Licensed Funeral Director in Ohio
- Funeral home equipment maintenance
- Home and hospital removals
- Cremations
- Dressing and casketing
- Casket and urn knowledge
- Funeral service support
Affiliations
- Member, Texas Funeral Directors Association, 2011 to Current
- Member, National Funeral Directors Association , 2015 to Current
- Member, South East Texas Funeral Directors Association, 2012 to Current
Certification
- LIcensed BSW
- LIcensed Funeral Director
- Licensed Embalmer
Timeline
AIC Funeral Manager in Charge
Fidelity Memorial Group
03.2024 - Current
Funeral Director in Charge
Bay Area Funeral Directors
03.2017 - Current
Funeral Director and Embalmer
Carnes Funeral Home
04.2011 - Current
Social Worker
Spring Branch Hospital
05.2007 - 04.2010
Bachelor of Social Work - Social Work
Our Lady of The Lake University
Master of Social Work - Social Work
Our Lady of The Lake University
Associate of Mortuary Arts - Funeral Direction And Embalming
Commonwealth Institute of Funeral Service
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