Job Search Status
Open to workDesired start date: Flexible
Open To Work
Thaddeus Samuel
CYPRESS,tx
Work Preference
Summary
Dedicated Medicare Insurance Agent with expertise in enrollment processing and policy analysis. Proven ability to tailor solutions, enhance client satisfaction, and streamline processes for timely coverage.
Overview
29
29
years of professional experience
Work History
Medicare Insurance Agent
Benefits & Care
Houston, TX
04.2024 - Current
- Educated clients on Medicare options and benefits, ensuring informed decision-making.
- Assisted in enrollment processes, streamlining applications for timely coverage initiation.
- Conducted needs assessments to tailor insurance solutions to individual client requirements.
- Maintained up-to-date knowledge of Medicare policies, enhancing service accuracy and compliance.
- Enhanced client satisfaction by providing knowledgeable guidance on Medicare plan options and enrollment procedures.
Medicare Insurance Agent
Trusted Senior Specialists
Houston, TX
02.2020 - 03.2024
- Collaborated with team members to improve customer service strategies and client engagement.
- Developed informational materials to clarify complex insurance concepts for clients.
- Provided ongoing support to clients post-enrollment, addressing inquiries and concerns effectively.
- Resolved issues with claims processing, improving client satisfaction through proactive communication.
- Conducted thorough needs assessments for each client, identifying suitable plan options based on individual requirements and financial capabilities.
P&C Insurance Agent
Allstate Insurance Co
05.2017 - 12.2019
- Developed customized insurance policies to meet diverse client needs.
- Conducted thorough risk assessments to identify coverage gaps and recommend solutions.
- Fostered strong client relationships through effective communication and personalized service.
- Trained and mentored junior agents on compliance standards and sales techniques.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
P&C Insurance Agent
Farmers Insurance Agency
Cypress, TX
08.2015 - 05.2017
- Analyzed market trends to inform strategic planning and product offerings.
- Implemented process improvements that enhanced operational efficiency and customer satisfaction.
- Led initiatives to expand customer base through targeted marketing campaigns.
- Collaborated with underwriting teams to streamline policy issuance and claims processing.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
Sales Associate
Mac Haik Chevrolet
Houston, TX
10.1997 - 05.2000
- Fostered customer relationships to enhance sales and promote brand loyalty.
- Provided product knowledge and demonstrations to improve customer purchasing decisions.
- Assisted in inventory management, ensuring stock levels supported sales objectives.
- Collaborated with team members to streamline sales processes and enhance efficiency.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Associate of Arts - Music Education
Virginia State University
Petersburg, VASkills
- Goal oriented
- Product presentation
- Social media marketing
- Policy analysis
- Enrollment processing
- Medicare
- Insurance terminology
Timeline
Medicare Insurance Agent
Benefits & Care
04.2024 - Current
Medicare Insurance Agent
Trusted Senior Specialists
02.2020 - 03.2024
P&C Insurance Agent
Allstate Insurance Co
05.2017 - 12.2019
P&C Insurance Agent
Farmers Insurance Agency
08.2015 - 05.2017
Sales Associate
Mac Haik Chevrolet
10.1997 - 05.2000
Associate of Arts - Music Education
Virginia State University