Thaddeus Whalen
Beach Haven,NJ
Summary
Results-driven Assistant Store Manager with a strong background in safety compliance, inventory management, and customer service, dedicated to enhancing operational efficiency and customer satisfaction. Dedicated Assistant Store Manager with expertise in customer service, inventory management, and staff training. Known for enhancing store efficiency and fostering positive shopping experiences.
Overview
16
16
years of professional experience
Work History
Assistant Store Manager
Target
Pensacola, Florida
03.2003 - 10.2018
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily operations, ensuring consistent adherence to store standards and enhancing overall customer satisfaction.
- Addressed customer inquiries and resolved issues, fostering a positive shopping experience and encouraging repeat business.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Managed inventory levels and coordinated restocking of merchandise on the sales floor.
- Implemented visual merchandising strategies to enhance product displays and customer engagement.
- Collaborated with department leads to streamline processes and improve workflow efficiency.
- Monitored compliance with safety regulations and company policies throughout the store.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Education
Some College (No Degree) - Hospitality Administration And Management
Pensacola State College
Pensacola, FLSkills
- Staff training
- Inventory management
- Time management
- Visual merchandising
- Retail operations
- Store opening and closing
- Problem solving
- Effective communication
Timeline
Assistant Store Manager
Target
03.2003 - 10.2018
Some College (No Degree) - Hospitality Administration And Management
Pensacola State College