Thae Aung Zan
Costa Mesa,CA
Summary
Dynamic leader and entrepreneur with a proven track record at Starbucks and founding A1 Restaurant and Win Win Pharmacy. Excelled in team leadership and exceptional customer service, driving performance improvement and problem-solving. Demonstrated expertise in inventory management and product upselling, significantly enhancing customer satisfaction and business growth.
Overview
15
15
years of professional experience
Work History
Barista
Starbucks
Newport Beach, CA
02.2023 - Current
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Resolved customer complaints in a timely manner.
Co-Founder
A1 Restaurant
Mawlamyine, Mon
01.2015 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Co-Founder
Win Win Pharmacy
Mawlamyine, Mon
01.2010 - Current
- Collaborated with company partners to develop and actualize strategic plans to advance company's mission and objectives and promote revenue, profitability and growth.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Associate of Science - Computer Science
Orange Coast College
Costa Mesa, CA12-2026
Bachelor of Science - Information Technology
SIM Global Education
Singapore10-2021
Skills
- Team leadership
- Exceptional customer service
- Performance improvement
- Inventory management
- Problem-solving
- Product upselling
Languages
English
Full Professional
Burmese
Native/ Bilingual
Accomplishments
- Phi Theta Kappa Honor Society Member
Timeline
Barista
Starbucks
02.2023 - Current
Co-Founder
A1 Restaurant
01.2015 - Current
Co-Founder
Win Win Pharmacy
01.2010 - Current
Associate of Science - Computer Science
Orange Coast College
Bachelor of Science - Information Technology
SIM Global Education
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