Thai Nguyen
Computer Technician
Houston,United States
Summary
Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services. Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Expert [Software] and [Software] user. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Overview
14
14
years of professional experience
15
15
years of post-secondary education
Work History
Computer Technician
CSAT Solutions
Houston, United States
05.2019 - 01.2024
- Linked computers to network and peripheral equipment.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Performed troubleshooting to correct computer hardware and software malfunctions.
ASSEMBLER-PACKAGE
CSAT Solutions
Houston, TX
10.2015 - 02.2019
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Followed outlined specifications to implement assembly plans.
- Conducted quality assurance inspections on finished components and identified issues.
Quality Control Inspector
G&H Diversified Manufacturing, LP
Houston, United States
06.2014 - 05.2015
- Evaluated components and final products against quality standards and manufacturing specifications.
- Performed visual inspections and non-destructive tests where appropriate.
- Communicated with production team members about quality issues.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Assembler-Package
CSAT Solutions
Houston, TX
08.2009 - 07.2014
- Conducted quality assurance inspections on finished components and identified issues.
- Completed durable assemblies and subassemblies with hand and power tools.
- Followed outlined specifications to implement assembly plans.
- Assembled components with minimal supervision, exceeding expected project milestones.
Education
Associate of Science - Graphic Design
Houston Community College – Central Campus
Houston 10.2008 - Current
Skills
Computer imaging
Technical Support
Hardware and software installation
PC refurbishment
Desktop and laptop installations
Operating system testing
Timeline
Computer Technician
CSAT Solutions
05.2019 - 01.2024
ASSEMBLER-PACKAGE
CSAT Solutions
10.2015 - 02.2019
Quality Control Inspector
G&H Diversified Manufacturing, LP
06.2014 - 05.2015
Assembler-Package
CSAT Solutions
08.2009 - 07.2014
Associate of Science - Graphic Design
Houston Community College – Central Campus
10.2008 - Current