- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- DIY and Home Improvement
- Photography
- Fashion and Style
- Gardening
- I enjoy helping others and giving back to the community
Thaia Walling
Norman,OK
Summary
I am a very committed and hardworking person with a strong focus on customer service excellence and sales expertise. I try to build lasting customer relationships and enhance sales through effective upselling techniques. I have worked in both slow and fast paced environments so I can thrive in either. I have been recognized at all of my previous jobs for my attention to detail, my work ethic, and for always maintaining a positive attitude!
Overview
6
6
years of professional experience
Work History
Cashier
Home Depot
11.2024 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Increased sales revenue by establishing strong relationships with clients and implementing effective sales strategies.
- Help process hundreds of transactions and credit card sales daily
Server/Cashier
McAllister's Deli
08.2024 - 11.2024
- Provided exceptional customer service, ensuring timely and accurate order fulfillment.
- Managed cash register operations, processing several transactions efficiently and accurately.
- Assisted in training new staff on menu items and service protocols.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Delivered exceptional customer service to hundreds of guests and groups daily, enhancing guest satisfaction and loyalty.
Crew Member
Braums
03.2020 - 08.2024
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Operated point-of-sale system accurately, processing transactions efficiently.
- Maintained cleanliness and organization of work areas to meet health standards.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Resolved customer inquiries promptly, enhancing overall satisfaction and loyalty.
Education
High School Diploma -
Norman North High School
Norman, Ok05.2023
Skills
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Professionalism and courtesy
- Product knowledge
- Sales expertise
- Attention to detail
- Customer service excellence
- Upselling techniques
- Checkout monitoring
- Order taking
- Written and verbal communication
- Product restocking
- POS system operations
- Staff training
Interests
Timeline
Cashier
Home Depot
11.2024 - Current
Server/Cashier
McAllister's Deli
08.2024 - 11.2024
Crew Member
Braums
03.2020 - 08.2024
High School Diploma -
Norman North High School