Thaina Bonfim Silva
Denver,CO
Summary
Results-driven Human Resources professional with a Bachelor’s degree in Psychology and HR, bringing over three years of experience in HR and Administration support. Proven ability to deliver exceptional employee and customer support while fostering a positive workplace culture. Skilled in problem-solving and process improvement, contributing to enhanced organizational effectiveness. Committed to continuous improvement and contributing to team success.
Overview
7
7
years of professional experience
Work History
Office Manager
Hause LLC
Denver, CO
07.2024 - Current
- Ensured HR compliance with applicable laws regarding employment practices, as well as wage and hour, and timecard management.
- Developed and maintained onboarding and offboarding documentation, including guides and benefits management.
- Responsible for implementing satisfaction surveys, considering employee feedback, conducting leadership training, and improving the turnover rate by 27%.
- Executed accurate payroll management for prompt employee compensation.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Provided administrative support to the management team, including preparing reports, presentations, and travel coordination.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
HR Business Partner
Log-In Logistics
05.2021 - 08.2022
- Streamlined recruitment processes for increased efficiency in talent acquisition.
- Conducted thorough job analyses to develop accurate and detailed job descriptions for new hires.
- Improved employee performance through the implementation of tailored training and development programs.
- Implemented succession planning strategies, ensuring leadership continuity, and employee growth opportunities within the organization.
- Reduced turnover rates by developing comprehensive employee retention programs.
HR Assistant
Iberdrola
09.2020 - 05.2021
- Improved employee satisfaction by streamlining HR processes and implementing efficient systems.
- Enhanced communication within the organization by managing internal newsletters and announcements.
- Assisted in talent acquisition by conducting comprehensive job analyses and creating accurate job descriptions.
- Provided support for employee performance evaluations, ensuring timely completion and proper documentation.
- Advised hiring managers on interview techniques and selection criteria.
- Coordinated background checks on successful candidates prior to offer acceptance.
- Negotiated salaries and other employment terms with successful applicants.
Administrative Assistant
Vitalle Store
06.2018 - 09.2020
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Bachelor of Psychology - Psychology And Human Resources
University Salgado De Oliveira
12.2021
Skills
- Benefits program management
- Employee onboarding and termination
- Payroll support
- Strong analytical skills
- Microsoft Office Suite
- Labor compliance
- HR Analytics
- Office administration
- Project Support
- ADP workforce now
- Recruiting and interviewing
- Adaptability
- Teamwork and collaboration
- Problem-solving skills
Languages
Portuguese
Native/ Bilingual
Spanish
Professional
Timeline
Office Manager
Hause LLC
07.2024 - Current
HR Business Partner
Log-In Logistics
05.2021 - 08.2022
HR Assistant
Iberdrola
09.2020 - 05.2021
Administrative Assistant
Vitalle Store
06.2018 - 09.2020
Bachelor of Psychology - Psychology And Human Resources
University Salgado De Oliveira
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